We were delayed in Santiago following plane troubles . I contacted the tour company to inform them of our late arrival in Lima. We were very relieved that they were there to meet us even though we were 3 hours later than scheduled . Excellent service.
Viator / Viajes Pacifico sent us an email the night before confirming the hotel pickup time. We had several airport transfers arrivals and departures in Peru with Viator / Viajes Pacifico. Pickup times were always realistic - we got to the airport with plenty of time, despite heavy traffic. Drivers were always punctual. They also helped us with luggage. Vans were always spacious and clean. Although this particular airport departure transfer was shared transportation, we were the only ones taking it. We thought about just asking the hotel to get us a taxi to take us to the airport, but there was peace-of-mind having our transport pre-arranged. Fare prices were similar anyway.
We are very happy with the transfer we received from your company!!!
Driver arrived on time and got us to the airport in good time. Excellent service.
It was comforting to know that someone would be waiting to pick me up at the airport.
Our driver got us to the Airport quickly from the Hilton in Mira Flores. He wasn't talkative at all, but I don't see that as a negative.
This is an exceptional company. They were on time, professional and courteous. Another agent met us at the airport and directed us to the appropriate airline and to security. This is a 100% professional company. We used them throughout our entire Peru trip and they were exceptional every time.
Taken this service with Viator a few times now and never a letdown. Cheap, reliable and very professional - highly recommend
Julio E USA
The local representative was promptly waiting and took us the hotel Very pleasant and informative
dorothy f USA
My driver picked me up and the transfer was easy and fast. I hd my tickets in hand and they d been confirmed for me.
Driver picked me up with no issues. Interesting, he picked me up in a full size travel bus (for like 15 poeple). I didn't mind of course, since he was there, had his sign and picked me up at 1AM. Just be advised when you come out of the international arrivals there will be a 100 some guys holding signs. So you may have to walk back and forth a couple times to find the guy with your name.
Waiting for us at airport. Very professional and quite painless
The only thing we booked was a transfer from our hotel to the airport.
Service was excellent. We received a message at the hotel advising pick up time and the driver was there exactly on time.
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