The service was excellent. They were there as expected and I had a smooth ride to the hotel with a good price. My colleagues who took a cab were totally ripped off.
Very professional service. Driver had my name on a sign right by the international arrivals exit and escorted me and my luggage to his van. He knew to expect a wait once my flight arrived and while I waited for my luggage to arrive. It is a long walk from the gateway to border control and customs. There was no wait to find him and when we arrived at my hotel he helped me with my luggage there as well. I was pleased enough with the service to decide to book my return trip to the airport instead of relying on a taxi. I felt the fare was very reasonable and it was nice not having to watch a meter running in a cab especially when we had to make some detours because of construction.
I didn't read my document that I needed to confirm before arrival. I was a bit panicked but when I finished with my luggage, an English speaking and very helpful guy safely drove me to my hotel. GREAT!!
I had a early moring 6 AMflight and was so happy that I made a return transfer reservation. It took the stress out of getting to the airport. The driver was timely and although, I'm sure he was just a trired as I was he was pleasant that hour of the morning.
Terrific driver....safe, courteous and chatted the entire way about sights we were passing and other things that we could/should see and do in Lisbon. I appreciated that very much
Were waiting when we arrived and shared with another couple and was very efficient.
Fantastic price for the ride to the hotel. What great luck I had finding this particular opportunity. Otherwise, that trip is very expensive.
Kahekili United States of ...
A reasonably priced, great service for a traveler needing transportation to their hotel from the airport. No worries about getting ripped off by taxi drivers, or the hassle of lugging around baggage on public transportation. The greeter had my name posted on the railing of the baggage claim exitt, and was waiting next to it. He walked me to my car/driver thereafter, and 10 minutes later I was at my hotel. I highly recommend.
GREAT SERVICES. ON TIME. GREAT DRIVER. WE HAD THE BEST TIME EVER IN PORTUGAL. SOMEDAY WE WILL BE BACK.
Recommend this if you are arriving at night. My flight was even delayed and i arrived after midnight. I am not sure how the Metro line would look like at that time and in a new place. So decided to took it and the service was perfect. They were standing with my name in Arrival even though my flight was almost 1hr delayed. The car was nice and new. They drop me just in front of my hotel in center. Hassele free
The busdriver was right there in front with the names on his paper board. He was ongoing and helpful
Despite the fact that our flight was delayed more than an hour, a Viator representative was waiting just as directed in the Arrivals Hall and escorted us outside to the vehicle pick up area. Our car arrived in less than 5 minutes. A very professional and prompt service.
The driver was waiting for me upon my arrival. He was professional and courteous. I plan to use this service for my next trip!
Excellent. Driver was easy to find at airport and very informative on way to hotel.
I didn't get a chance to confirm with the company before arriving as it was Christmas week so I was prepared to catch a bus from the airport into Lisbon. Imagine our surprise when we walked out and there was the driver with a sign with our name. Awesome! Made our day. Very professional!
Driver was prompt at the arrival time at the hotel and I was whisked off to the airport with no problems. Driver was very courteous and professional. I have used Viator 3 continuous stays in Lisbon and have always been more than satisfied with their service.
Although I was the only passenger expected at the time, the vehicle and its driver were waiting for me absolutely on time and beyond because of delays in finding my luggage. A good service indeed.
TAP (Portugalia) was late from Barcelona to Lisbon. Transportation waited for me nevertheless. Very courteous