Terific, not a problem, on time and the bodyguard was a added bonus in joke
Viorica Z Romania
Very good driver and a comfortable van. It was the last occasion to say good-bye to the Lisbon town.
David A USA
Upon exiting baggage claim, our driver was waiting with a sign and quickly greeted us. The Mercedes van was spotless and clean and the driver was courteous, funny and spoke perfect English. On the drive to our hotel, he pointed out significant buildings and talked about Lisbon. It was great. Highly recommended!
The driver was professional and kept us informed about the process of getting to the airport. While it was an early morning 4:25 am pick up, it was good to be in knowledgeable hands. The only hiccup was the change in departure time while we were on our vacation, which we only knew about because we asked our hotel concierge to confirm the pick up time. But definitely worth the money.
They helped me when I had made a mistake on the arrival date ....good customer service
It was fine, we were picked up on time and arrived at the airport with plenty of time to spare.
They were waiting for me when I exited customs and got me to the hotel quickley and picked me up on time and took back as scheduled.
Everything went as expected, good organization, driver was there in time both at arrival and departure, the vehicle was comfortable, with all required amenities (air conditioning) and the ride pleasant. I would definitely book again.
Mary M United Kingdom
The telephone number to confirm departure had changed. Our hotel reception managed to contact Viator aftet that everything went smoothly.
Julie F Australia
The transfer from our hotel to the airport was very good, our driver was very nice and polite and was on time. Although the pick up from the airport to the hotel was confusing as there was no-one at the airport waiting and then we had to call, the reason for being late was due to confusion with the schedule, apparently this is common on the wekend.
Michelle B Australia
We were unable to contact the office to confirm our pick up time for the airport. We had however spoken to the driver who dropped us off when we arrived and told him we were unable to contact the office then also and he gave us a time. However this time was incorrect and we were not ready when the driver arrived to pick us up. The driver did however wait and everything worked out okay.