Read what other Viator.com travelers think about the Independent Shopping Trip to Bicester Village Luxury Outlet from London. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Seemless travel and just the right amount of time to cover all the stores.
The village is around the Oxford area and a long way from London. In order to get there the pickup was early. Thus we got there around 10am and were picker up around 5pm. Far too long. You only need a couple of hours to look at the shops and make your selection. Next time we'll go by train in our own time.
We cannot fault the bus company or driver. Its just that the time there was too long.
the time of the pick up selected was different to what was on the confirmation. Luckily i had checked with the company 24hrs prior to pick up to then be advised that the time of pick up was not what the confirmation had due to a system glitch on Viator website. This then caused the rest of the days plans having to change as i was expecting to be on the 9am time slot and the system had 11am which meant it would be a later return time.
Overall shopping experience was great, but could have done without the drama's for the pick up time due to system glitches.
After booking the trip on Viator, we had contacted the tour operator a few days before to arrange for hotel pick-up in the morning to Victoria coach station, where the bus was supposed to depart. They had confirmed via email that the pick-up is confirmed, but on the day itself they didn't turn up! We were waiting since some 15 mins before the appointed time in the hotel lobby, and continued waiting till about 20 mins after the scheduled pick-up time.
As it was getting lateowner hotel suggested that we catch a cab to the coach station in order to make it before the bus departed. When we reached the station, we overheard another family atthe tour operator's counter complaining that they too, had been waiting at their hotel lobby for more than 30mins but no one picked them up either!
Sorry got sidetracked. Bicester Village is quite pleasant, and thought it was worth going. My husband and I each managed to get something, so it wasn't a wasted trip.