It was great that they were right there waiting for us upon arrival!
He FINALLY cracked a smile...we were two-thirds asleep and trying to stay awake....and FINALLY we got the driver to smile...challenge....made our day!
driver was there a while, we had a very long line at customs, he met us with a smile and got us to the hotel in great shape
Excellent service. We were a little late getting through customs etc but he waited for us and he was very friendly and helpful while he was driving us to our Hotel.
Delivered everything promised. Our driver was easy to find, welcoming and very professional. It was a very much appreciated a 28 hr journey from Australia.
Micheal was very friendly a made a long trip enjoyable. The con... they give instruction to meet the driver at the Arrival Information Desk at Stansted Airport and it was not easy to find, nor a short walk. They should have the driver meet you at the exit of customs.
Our driver did a fine job of collecting us at the airport and transporting us to our hotel in the center of London.
After a delay taking off due to a problem with the plane's hydraulic system and a delay when we landed due to a medical issue on board all turned out alright, it was such a relief to see my driver holding a sign with my name on it even though my plane was an hour late. He was very pleasant, helpful and polite. I would definitely book a Private Arrival Transfer again.
Kay W USA
Very nice service. Driver was waiting for us at the terminal and we had no problems getting to our hotel.
Our driver was very friendly and courteous. Would definitely recommend.
Our driver was at the airport as scheduled and got us safely to our destination. Have helped with luggage and made sure we were at the right address. The driver was quiet which we attributed to a lack of confidence in his English speaking ability. We would recommend this service and would use it again.
Duke United States of ...
After 11 hours on a plane, our driver was waiting for us and we were all happy to see him. We had a little trouble finding him, so he actually waited a couple minutes pass his normal wait time to find us. Very nice ride to our hotel.
Got us there though a bit early. Pleasant driver and comfortable ride
robertp5050 United States of ...
on time, pleasant and reliable - would use again -
Waited about 5 minutes for our driver, we had a long ride because of the tube strike and horrific traffic but the car was nice and clean, polite driver.
Was such a relief to see my name as we came out of arrivals. Taken straight to a car and driven to our hotel. No hassles with trains or taxis. Some language issues our driver was Spanish with not a lot of English but he had all our details so not a problem
Diane N United States of ...
The driver met us in the terminal and was a miniature tour guide on our way to the hotel. He was efficient, the car was very clean, and I would definitely use the private arrival transfer again.