Excellent - driver waiting for us on arrival. Major traffic delays but pick-up perfect.
Excellent service. Used this transfer on Aug. 31, 2014. When we came out of customs our driver was waiting for us with a sign with our names on it. He took us directly to our hotel and helped with our bags. I would highly recommend this service to anyone who needs a transfer. Thank you! A+
Driver was exactly where you said he would be.Gave a guide tour from airport to hotel.All with an Irish story attached
Driver was there when we arrived. He knew the back roads to avoid much of the traffic.
At about the same price as a cab into the city this is an excellent service, prompt and helpful with loading and unloading.
If you are not knowledgeable about how to get around London, and you don't want to chance that your cabbie will be, this is the way to go. On time, professional, efficient.
Friendly driver was waiting for us when we arrived at Heathrow at 8.30pm. This followed a long flight from Hong Kong and a slow 55 minutes through customs. It was wonderful to have previously arranged this transfer which helped us get to our hotel in Kensington within 30 minutes of meeting our driver. Highly recommended.
The driver was waiting for us. It was easy t identify him. He was very courteous. Will use company again.
We were extremely lucky in that we had the same drive that picked us up at the airport, also drove us back to the airport when our vacation was over. He arrived a few minutes early and helped us with our bags. Very courteous, professional and safe driver. We will definitely use again next time we travel to Europe.
hassle free pick up, Driver was so polite , quiet and didn't even play any music during the entire ride. I can't fault him for that though. But this is well worth. The money after a long plane ride.
Driver was waiting for us upon our arrival. Drive to hotel in central London was hassle free. This was a quick and convenient way to be transported from the airport.
Prompt, professional, knowledgeable, and understanding of the "older" folks in our group. Would of had some difficulty if we had 8 people with luggage though.
Easy transfer. Driver met us at airport and helped with our bags. Delivered us to our hotel easily.
This tour was excellent! The driver was very friendly and on time. When we were out of the door, he was waiting for us with a sign of my name on it. He then quickly transferred our luggages to the car and took us to the hotel. Every thing was perfect. I'd recommend Viator to my friends. Thanks
Love getting off the plane and not having to worry about how to get to our hotel. The driver was waiting for us as soon as we picked up our luggage and took us promptly to our hotel. Highly recommend!!
Always a relief after a long flight to have someone waiting to take you effortlessly to,the hotel.
The plane was late, driver waited and everything went smoothly. Very professional.