Our trip time changed at the last minute. We were able to fly out of Paris 4hrs early. Upon arrival we called the company and they arranged for a driver to be there when we had cleared immigration and customs. They advised us to go to the information booth and a driver would be there with our name on a sign....while he showed my first name, it all worked. We had a great ride to our Hyde Park Marriott Hotel, and we will definitely use Viator again...in fact we are using them again soon when we travel to NYC. Thank You Viator.
We arrived an hour late, and our driver was there to greet us. extremely friendly and knowledable, he gave us several excellent tips.
We will definitely use this service again.
A little snafu at first but one of the companies associates that was waiting another party made a call for us and we had a driver within ten minutes.
Excellent airport to London transfer. Another good option is Uber Back Car.
Excellent - driver waiting for us on arrival. Major traffic delays but pick-up perfect.
Excellent service. Used this transfer on Aug. 31, 2014. When we came out of customs our driver was waiting for us with a sign with our names on it. He took us directly to our hotel and helped with our bags. I would highly recommend this service to anyone who needs a transfer. Thank you! A+
Driver was exactly where you said he would be.Gave a guide tour from airport to hotel.All with an Irish story attached
Driver was there when we arrived. He knew the back roads to avoid much of the traffic.
At about the same price as a cab into the city this is an excellent service, prompt and helpful with loading and unloading.
If you are not knowledgeable about how to get around London, and you don't want to chance that your cabbie will be, this is the way to go. On time, professional, efficient.
Friendly driver was waiting for us when we arrived at Heathrow at 8.30pm. This followed a long flight from Hong Kong and a slow 55 minutes through customs. It was wonderful to have previously arranged this transfer which helped us get to our hotel in Kensington within 30 minutes of meeting our driver. Highly recommended.
The driver was waiting for us. It was easy t identify him. He was very courteous. Will use company again.
We were extremely lucky in that we had the same drive that picked us up at the airport, also drove us back to the airport when our vacation was over. He arrived a few minutes early and helped us with our bags. Very courteous, professional and safe driver. We will definitely use again next time we travel to Europe.
hassle free pick up, Driver was so polite , quiet and didn't even play any music during the entire ride. I can't fault him for that though. But this is well worth. The money after a long plane ride.
Driver was waiting for us upon our arrival. Drive to hotel in central London was hassle free. This was a quick and convenient way to be transported from the airport.
Prompt, professional, knowledgeable, and understanding of the "older" folks in our group. Would of had some difficulty if we had 8 people with luggage though.
Easy transfer. Driver met us at airport and helped with our bags. Delivered us to our hotel easily.