Read what other Viator.com travelers think about the London Cruise Port Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
On time. The driver was waiting for us and was very courteous.
On time pick up and driver extremely helpful and courteous. Would use again.
Our driver arrived promptly at 7am as we had requested and took as directly to Heathrow in plenty of time for our noon departure. We have used Viator for this service many times in the past and will definitely use them again.
Booked a private car from Harwich port to our London hotel. Driver was on time(to the minute), was extremely pleasant, and gave us some good information we could use during our four days in London. He dropped us at the door of our hotel, and we arranged for a pickup to Heathrow at this time. Again, right on time for our airpot transfer. I would not do this any other way, as we had taken the cruise ship bus from Heathrow to Harwich at the beginning, a grueling 3 hour plus ride.
Driver was very courteous, friendly and on time. He pointed out things along the way and got us our hotel avoiding peak traffic. I'd use him again!
Made our holiday so effortless - driver waiting for us as soon as we disembarked our cruise then a comfortable trip back to London - highly recommend.
This transfer could not have been better. The driver was superb, interesting and knowledgeable. We are thinking of using him again.
This was fantastic - wonderful driver and no waiting time after disembarking our cruise - highly recommended.
We were very late in leaving our ship due to on-board problems. The driver and Viator office kept in touch by mobile phones and waited approx 40 minutes. The very capable driver made up for delays and took us to our London destination at the required time.
Our transportation was promtly on time to meet our cruise ship. He was friendly and pleasant. He helped wth our luggage, and knew exactly where to drop us off. It was a great relief to have our transportation meet us timely in a foreign port. I would highly recommend this company. I have used them numerous times, and they have always been prompt and efficient.
Driver was there waiting for us and it was so much easier to get to our hotel than lugging our luggage through the train and tube stations.
Driver was courteous and we arrived at the airport without any problems but the driver arrived 15 minutes past the scheduled pick up time. We asked if there was traffic and he said no. I believe he should have been at the scheduled pick up point 15 minutes before the time arranged.
Basically on time, had trouble finding him since his sign read Mr. Richard that's my first name, I finally approached him. His car was not that comfortable, it was the smallest of the three,I believe it was a Toyato Prius. He also had a hard time finding the Radisson Blu Edwardian Kenilworth
We did get from the ship to our hotel in Windsor and, once on the road, all went smoothly. Connecting at disembarking area of the ship was quite awkward as there was not a pre-arranged meeting point. Most of the other private car hires met the passengers with name signs either as you left the baggage area or right outside the baggage area. Our driver was parked in the drop off area. He finally came over with a sign with our name. When we asked him how long he had been waiting, he replied 25 minutes. We had been waiting 35-40 minutes. Apparently, he was not allowed to leave his car parked where he was waiting. Had we known in advance he would be in the drop off area rather than pickup, both he and we would not have been waiting. Our pickup time had been set for 10am and he was there about 9am. So he was, in fact, early and prompt. The car itself could have been a little tidier. However, safety is always are top priority, and he safely delivered us to our hotel. Thank you.