Read what other Viator.com travelers think about the London Eye and Thames River Sightseeing Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Everything went smoothly, we had booked our day on-line from Canada. Initally I had trouble with my printer to get the confirmation, so e-mailed Viator, they were very prompt in getting back to us and made sure we got the print out we had to bring to confirm our tickets. It was very simple to redeem it, and the 3D experience beforehand was a real treat. The London Eye experience and the Thames River Cruise was well worth doing, a real highlight of our trip to London. The live commentary on the boat was very informative, and humourous. It was very easy to book on line even with my limilted computer skills.
My family and I loved both the Thames river cruise and the London Eye, purchasing the tickets ahead of time through Viator was the best thing I did....you do not have to wait in lines for tickets.
We arrived quite late due to transfer mixup but did get 2 1/2 hrs on the river cruise "WONDERFUL" and time to ride the London Eye. GREAT !!!
So easy to collect tickets and no queuing. Will definitely use again.
The London eye was fab and the views great. A must do if in London and so high. Also enjoyed the cruise and learned some interesting facts while enjoying the ride. Thanks x
Note to Viator, It was very easy to exchange my voucher for the necessary tickets for this activity at a regular ticket window. However, I don't believe there is a group ticket window at this site, your staff may want to check this out. The river cruise was a very relaxing way to view the city from a different perspective and I enjoyed hopping on and off through out the day. The London eye was lots of fun and, again, some great views of the area that I had never experienced before.
one of the best thing went on really worth to go on for it, the best view ever to look around
You cant go to London with out a visit to the Eye. What amazing views. The Thames River cruise gave a way to see the city on our own without being couped up in a car or bus.
We were to go on the Eye and River Thames on Saturday but our plane did not get in till late so I telephoned and asked if we could put it off till the next day. They gladly accepted and we spent the day on the Thames and London eye which we thoroughly enjoyed. Everything went as expected and we will use this company again when we travel.
Great way to see London from a different view...from up high, and from the river.
The entire experience was awesome. This is the second time we experienced LONDON EYE. The cruise was outstanding and the person announcing the specail places was knowledgeable and interesting. If we return to London again, we will sign up again for these two events.
Great way to see the city and travel to the Tower of London!
Ticket pickup arrangements excellent. With the ticket, we were able to immediately join the queue for the Eye, no need to exchange tickets. Cruise enjoyable, great commentary. Exellent views of the local scenery.
we really enjoyed it on the london eye it was a sunny day and the ride was magnificent . the only thing is that as regarding the queue for the tickets you find few counters for people who buy tickets on the internet
The weather was sunny, with great views of London whilst on London eye, also enjoyed cruise along the Thames. I would definitely use this service again!
The ride on the London Eye was awe inspiring and nothing short of spectacular, despite the below zero temperature and freezing rain! Having read all the consumer reviews on Viator prior to booking, and taking note that picking up the tickets from the opposite side of the river, where the Thames river ride leaves, made everything effortless. Also, getting on the ride close to when it opens in the morning made our wait minimal, around 20 minutes or less. As we pre-booked the tickets for the Eye and the Thames river ride, we were happy to learn that we could change the date for the ride on the Eye to an open ticket, but the Thames river ride was not changeable, so we did the river ride that afternoon and came back the following morning for the Eye. We found the Thames river ride to be very interesting for the first part of the journey, but the second half was quite boring, not too much of interest to see. It didn't help that it was freezing rain and the windows were steamy on the boat, but that didn't affect opinion on the first part of the ride!
Peter robin T
The whole day was a wonderful experience. Thank you.
Highly recommend going up at night. It would have been helpful to receive the tickets in advance. We walked the boardwalk for an hour looking for the designated ticket sales office.
We thought the London Eye was very impressive and also we enjoyed the Thames River cruise we would highly recommend both trips.
a pleasant time ,only a very short queue was on within 5 minutes of arriving
The best, London eye and definitely Thames river cruise gets my number one vote.