Read what other Viator.com travelers think about the London Shared Arrival Transfer: Airport to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The driver was waiting for us in the Arrival Hall, helped us with luggage, and took us to hotel quickly. As always, Viator is our first choice.
Cannot recommend this service highly enough - there was bad weather in NYC and I had to call three times with differing flight arrival info and even when calling the UK to advise the change at 2 in the morning there was actually a live person at the end of the phone to make the change - very impressed with that, the clear sign on arrival, the cleanliness of the vehicle, the professionalism of the driver and the timely transfer to my London hotel. Would not hesitate to use this service again - it was great!
Driver was there for us on time even though our flight was delayed and helped us with our luggage. Gave us great traveling tips for London. It was really great!
Our airport transfer was perfect. Driver was very helpful and friendly. Will recommend your service to others.
We were most impressed - they were there waiting and within 15 minutes we were on our way. For us the way to go with luggage as it was literally door to door.
The driver was there at the arrival and was very professional.
It was a welcome site to arrive in Heathrow London and see our driver holding up our name. He was courteous, personable, an excellent driver and handsome. The car was immaculate and ever so comfortable after flying throughout the night. The cost was so reasonable that we were certain that we would not receive the five star service you provided. I used your company in Rome last January and was just as impressed with the service and cost. Thank you. Doris
Organized this service to pick up my daughter on Oct 22nd at 6:30pm who flew in from Finland to meet me at the hotel in Russell Square, London UK. My daughter told me the driver waited at the arrival terminal with her name card. The driver told her the ride would take about 1 1/2 hours due to traffic jam and that's the time it took. My daughter said the driver was very very nice. Although she didn't ask for his name, I would like to take this opportunity to thank him for everything. Strongly recommend this service.
Very friendly driver. On time. Plenty of time allowed for horrible traffic.