Read what other Viator.com travelers think about the London Thames River Jazz Lunch Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
This was a good cruise .. I loved the atmosphere specially when the sun goes into the boat from the ceiling windows
The food was great and the music too
It was fantastic! Service, food, ambiance, band and cruise was an experience we will remember and recommend to friends and family, as we have already.
The cruise was wonderful..food was outstanding..music fabulous
however location of departure was changed and we were not notified therefore , my 80 yr old mom had to walk almost another mile to get to the departure pier
This was a good thing to do the day after we arrived on our long flight from Australia. We have been to London several times before, and this time we really enjoyed floating down the Thames to see things from a different perspective, while enjoying good food and great music-very civilised!
Great trip all round, we all loved it. My only criticism was with the booking system at confirmation time, when I was told that the boat was full and I had paid a while ago. It was an error but the person dealing with my confirmation was incredibly vague and I got very annoyed.
A fantastic trip - really relaxing. I would recommend it.
This was a pleasant and leisurely trip along the Thames. The lunch was good, the service professional and we took some great photos.
We had a wonderful relaxing afternoon and saw the wonderful sites of London. The food was excellent as was the music.
The only bad thing was the boat became incredibly hot by the end of the trip. Food was very good.
The crew and entertainment were wonderful. The food, on the other hand, could have been a lot better. I filled out the reservation form and special food request at the time of booking. Once onboard the cruise, the waitress informed us that the special food request wasn't offered. The main dish was meat which was tough and hard to chew.
There was a mix-up with the bookings, and the company thought that, although we made two separate bookings each for two people, we had made only one because the surname was the same. Child-like error! We had made it clear when we booked. The trip was quite nice once I sorted this out.
The waitress service was excellent, however we were disappointed to find that we were on an inferior vessel than the one depicted in your advert.
Dress code was not adhered to, as mentioned in the booking conditions, thus people in jeans and trainers lowered the ambience of the trip.
The food in general was ok, apart from the veg being almost raw, though we don't like them mushy, these were inedible.
Upon arrival, I handed in my voucher for 4 x people for the sunday lunch jazz cruise to be told that I was not on their system. They could not find my booking anywhere!! It was only because some friends of ours were also on the cruise that we were allowed to board as an extra table was put onto the end of theirs. Apparently this happens quite often. I would have been really angry if we had not been allowed to go on the boat for our lunch especially as we had paid £180 between us! Other than that, the food was good and we enjoyed our trip. I would do this again but I would book direct and not go through Viator!
Note from Viator: Thanks for your honest feedback. Your experience on the jazz cruise was clearly unacceptable, please accept our sincere apologies. We have contacted our local supplier and are taking steps to ensure an error like this never happens again. We take your feedback very seriously, so thanks again for alerting us to this problem. * Your Viator Team *