Read what other Viator.com travelers think about the Madame Tussauds and Thames River Sightseeing Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Such a well organised and coordinated travel provider. Really enjoyed the Tussauds and Thames Cruise package. No queing and plenty of time to do both. I have already organised my tour to Krakow through 'Viator'. Thank you
Great tour would recommend it whilst in London. Madame Tussauds is great!!!
Had a great day on the Thames well worth the trip and did Madame Tussauds the next day it was well worth the money
Simply no reason to buy only the ticket for Madame Tussauds. You get a cruise on the Thames for less than 2 euros!!
Yes thank you. Really enjoyed Madam Tussauds, but unfortunately the guy at the desk took our tickets and we were unable to take the trip on the Thames. Partly our fault as well I know but we just didn't think about it. Looking forward to other offers etc. Pat
No waiting to get in which was good but crowds were ridiculous. Very hot inside. Quite interesting though. Cruise was great as we saw the opposite end of the Thames.
Boat trip well worthwhile, shame about the weather! A little confusion as to how to redeem the vouchers at both activities, but all OK. Madame Tussauds was somewhat overcrowded, we thought that they should limit the amount of people in at any one time. But it was a Saturday & the weather was wet! Boat trip crew very funny & looked after us well, even wiping down the outside seats for the brave & hardy amongst us. Good value for money doing both attractions together.
We thoroughly enjoyed the 2 trips, and they were worth the money. The only thing I would say is that you should print off the voucher twice. I was not advised about this when I booked, but at Madame Tussauds the staff at the entrance wasn't going to give it back, and we needed it for the cruise.
Maria Luisa P
Madame Tussauds is a must for all Hollywood fans! Cruise was definitely enjoyable!
My 11-year-old daughter enjoyed Madame Tussauds much more than I did, and I liked the cruise on the Thames much better than she did.
Madame Tussaud's line was long and despite he assurances that the ticket gave priority entrance this was not the case
Madame Tussauds was very entertaining with the additional exhibition there being very good. The Thames River cruise also was very informative and entertaining.
It does not say anywhere in the booking details that you are required to go on the Thames cruise before Madame Tussauds in order to get your tickets for both activities. We went to Madame Tussauds first, where they retained our voucher and we had to endure huge delays and a great deal of frustration before we were able to convince the Operators that we had already paid for the activity and that our voucher had been retained at Madame Tussauds!
Even with skip the queue tickets for Madame Tussauds, we had to wait in the rain for more than 20 minutes, and then it was very crowded inside - I was knocked over by excited teenagers, and no one helped me up. But the waxworks are worth seeing, and if you don't have a skip the queue ticket in summer the wait is 2 to 3 hours. Apart from the wax models, the train trip through historic wax scenes is very good. The problem with buying a combined waxworks and river cruise ticket is you have to exchange the voucher at the Westminster river terminal before going to Madame Tussauds, and it is quite a long way between the two locations. We wanted to go to the waxworks in the morning as we were told the crowds are even worse in the afternoon. The river cruise to Greenwich was well worthwhile, and we greatly enjoyed the museums and grand buildings at Greenwich, as well as the village.
May Yee L
The only good thing was that we skipped the queue at Madame Tussauds. I really hated the procedures to get the ticket from Westminster Pier, not friendly at all. We had to delay our plan for the day because the ticket booth only opened at 9:30 am. Disastrous.
The museum itself was very clever however it is very crowded on weekends and if you are booking this tour i would recommend you go on a weekday especially if you don't like crowds.
My 11 year old liked the walk through. The place was PACKED, way too many people in too small a place. They seemed to just keep letting customers in until the walls popped. The line for tickets and entrance was very long, but our voucher was accepted without issue. Could have gotten in just as fast by simply buying the tickets on location. Kids and teens will get a kick out of this, adults, maybe, maybe not.