Viatar stuffed up our booking and we were not on the list at the door. We then discovered that Viator had not booked us properly and that we had not paid the correct amount of New Years Eve so they weren't going to let us in until my daughter burst into tears. The lady then kindly went to see what she could do and we were allowed to go in. After seeing the show, I would not have paid the price they asked. The way that it was set out you were not able to see properly. Food was ok and staff were ok but the performers didn't interact with the audience like other shows that I have been too. Boring at times as you couldn't see or hear some of the performers. The place would be better as a restaurant and not a theatre restaurant. We left early.
not sure I would do this again dont understand why they dont sing in English the food was ok
Carol D Australia
I went with my son to the Medieval Banquet. Most other people seemed to be in groups of friends or family, which would probably be more fun. The entertainment was good - if you were seated somewhere near the front where you could see it. Unfortunately we weren't, so we had to make do with glimpses around other people's heads occasionally. The food was ok, but it's certainly not what you're paying for. My son's chicken was so raw he couldn't eat it. The food is all self-serve from platters placed on the long communal table, so it's everyone for themselves and just hope that it's not all gone before you get a chance to grab something for yourself. If you like being sandwiched in between raucous crowds of drunken revellers, then this is for you. Unfortunately, it wasn't for us.
Constance A USA
This was fun but extremely touristy. There was a ton of food and it was very good. The servers were great and tried to get the audience involved. I would leave out the juggling and the sword fight.
Thomas A USA
The place settings at table were way too tight; needlessly so. There were empty table areas, and they tried to seat us in like sardines in a tin. They used paper napkins, and the forks, glass wine carafes, and glassware were cheap, cheesy, and not even close to the right atmosphere. The entertainers did well, and the overall experience was fairly fun, but we have done many other Medieval Banquets that were more "authentic" in overall presentation and tone. Directions from the tube were not as clear as they should have been, as we got lost following the walking directions!
Nancy T USA
The food was excellent, the entertainment was okay but the seating was uncomfortable. I would suggest that transportation be provided, even it means an additional charge. At the least, a map of the venue location would have been very helpful.
Note from Viator: The Medieval Banquet is just to the east of the City of London and Tower Bridge, at Ivory House next to the World Trade Centre in St Katharine's Dock. It is easy to get to by public transport (bus or tube) or taxi. Directions to the venue will also be on your confirmation voucher.
Nancy T USA
It would have been helpful to have transportation provided. Getting a taxi was difficult when the banquet was over, and we were nervous about riding the subway at 11pm. Seating in the banquet hall was uncomfortable, but dinner was great and the entertainment was good.
A group of 5 of us were put at a table with a very large group that absolutely refused to share any of the food, wine, or beer with us. We tried to tell our server numerous times and nothing was done. After paying over a hundred per person for this, we ended having to go out for dinner after. The entertainment was good, but our table and an indifferent server ruined this night for us.
The Medieval Banquet and Merriment by Torchlight in London was not what I had expected. We have Medieval Banquets in Orlando Florida much better with dueling horses and a real show. This was jugglers and acrobats performing in a small room with poor viewing. The real disappointment was that they changed the venue to a Halloween Party with NO notice to us. (We would definitely not have done a Halloween Party, that's not what I signed up for) It was a lot of money to spend on mediocre food and watered down the beer each beer refill you received. I would definitely not recommend this tour. I read a lot of reviews and chose this tour. I am not a negative person, but this was definitely not as advertised, nor were we advised of the venue change. What a disappointment !!
Wonderful authentic looking venue but show itself not all the medieval and rather boring. Food so-so and we were squished into a table that was too small for amount of people.
Entertainment was okay, no choice of non alcoholic drinks was only given apple juice. Food was very average, would not recommend this to others as I think you can get a better meal with entertainment else where, not the easiest of places to find.
First off, we got there and it says drinks are all included, what they don't tell you is that you have to PAY for your drinks for the first 60-75 minutes of the night. RIP OFF! Then there was no Henry VIII, which it even has featured on brochure. So what was there? Horrible food and bad singing!
We were somewhat disappointed, first our name was not on the list so we did not have a reserved table, and the remainder the evening we found the service to be less than adequate and the food just ok. The entertainment was also disappointing and not enough to fil the otherwise dead air.
Our family was disappointed in the banquet. The sound system was so loud that it blasted our ears. Also, the court announcer's voice was often muffled, so we could not understand what he was saying. The entertainers were not very talented.
Phyllis S USA
London was my 4th Medieval banquet. I expected much more in London and was very dissatisfied. Lines formed outside at 7:45, then we were herded like cattle into very crowded seats, offered pitchers of unpalatable cider. The soup and main dinner were delicious! That was only saving grace. However, there were no singers and the entertainment was so-so.