All the staff in the restaurant and the shop were so friendly and helpful we go to London several times a year and we've never been anywhere where the staff have been so nice, we will definitely be going back again
Best thing I could have done to get in....staff brilliant....booking was good and food great....if you are going to London this makes so much sense....you haven't got loads of vouchers folded up in your pockets...it's all on your phone....highly recommended
Arrived at 5.45 made ourselves known to the reception -moved straight through to our seats. Great food and service!!
Great night amazing place good food and fantastic atmosphere highly recommended
All was well organized. Once you present the voucher everything is plain sailing. Had bought the same deal for Hard Rock in Copenhagen. And we were treated well also. The staff at Hard Rock are all dedicated. The food was excellent. Would definitely be on the look out for similar deals.
Fantastic ! Very family friendly experience. Attentive staff who could not do too much. Great food.
Great ambience, relaxing, fab music. Food yummy. Got seated straight away. Thank you :-)
We had an excellent meal and opportunity to go in the vault at this original Hard Rock Café. We so enjoyed the experience!
Get to the Hard Rock, massive que. We are told there is a 60 minute wait! Out comes the VIATOR VOUCHER, show it to the door staff, "No problem follow me" straight to the front of the que and to a table.
We went for the Diamond Menu. Its a bit limited but well worth the money. I would do it again!!
I am really pleased with my decision to book this. We had a theatre trip, and wanted to visit the Hard Rock Cafe beforehand. This allowed us assurance that we would be able to get a table straight away. When we arrived, there was a 90 minute wait, and we were shown to our table straight away. The staff could not have been more attentive. The menu was limited, but it suited us as we were eating very early and didn't want too much. The cost was little, if anything, more that the standard menu price of the items on offer, so it was a pretty good deal. Very happy customer.
Great simple product that allowed us to skip a 2 hour wait for a table at Hard Rock Cafe. Even though there was a mistake in the booking (it was for 6pm instead of 1pm), the team at Hard Rock were able to find a solution within a few minutes and we had a great experience on an exceptionally busy day for the restaurant.
Booking with Viator to "Skip the Line" was a great move. When we got there, people were queuing in the rain, and new arrivals were told there was a two hour wait. There were seven of us, and we were shown straight to our table. We chose the Diamond menu, and the food was excellent. Full marks to Viator and Hard Rock! Highly recommended.
This was well worth the money! Turned up 9pm to a huge queue, told it will be 20 minutes for us to be seated, which gave us just enough time to enjoy The Vault VIP instead of waiting for the next tour which would of also been a 20 minute wait. Meals were limited but great! 9.5/10
There was not a que when we arrived but I know there normally is so were seated within time it took to get a couple of drinks. Food was excellent and good value for money. Enjoyed whole experience.
The Skip the Line purchase was worth every penny! Saved a great deal of time and was wonderful to be seated quickly instead of waiting well over an hour in line. The wait staff was friendly and food super. Hard Rock Cafe London is fantastic! A fun part of a visit to London!
Got to the front of the queue with no problem. They told us a 15 minute wait for a table but we were seated in 5 :)
Completely bypassed the hour long queue which was great. Also there was plenty of choice on the set menu and it worked out reasonable. Highly recommend if want to go to HRC.
Fantastic night very helpful staff great food recommend skip the line as cafe can be very busy.