Seated straight away. Other people where being told up to 1 hours wait for a table. Good choice from the menus the ribs where to die for and the desert was delicious .staff great my granddaughter lived it,
An excellent venue to over eat and soak up the atmosphere. A good place to visit on any trip to London.
Well worth the advance booking, with the express pass it meant that we didn't have to wait 1 1/2 hours in tbe rain, we walked straight into a great atmosphere and friendly staff who couldn't make us feel more welcome, they were attentive to our every request. The experience was perfect.
Genuinely thought this was great, we skipped right to the front of the queue and were given a pager to let us know when our table would be ready (it was roughly 25mins) which gave us time to go to the vault and shop. Once seated the staff were friendly and helpful and the food was excellent. Superb!
Excellent. Arrived at the check in and got sat down right away. Very good service, would recommend.
This is a fantastic restaurant, the food was fab, the diamond menu was excellent, the staff were welcoming, all in all a great experience and will visit again
Absolutely loved it and I do recommend to everybody!The service was excellent!
We were seated straight away when we visited last Tuesday. It was my daughters 18th birthday and she was made to feel very special. The staff were very attentive and the food was lovely. We couldn't ask for more. Highly recommended.
Excellent. This is our second visit using viator. Staff were first class. Viator was easy to use. Would recommend this to others and will be going again. :)
We arrived to find a lengthy queue but our skip the line voucher meant we only had time to get a drink at the bar before being shown to our table. Fabulous service and food.
Got straight to front of queue outside restuarant - despite staff saying they do not take bookings. Inside we were directed to the bar area which was heaving and no chance of getting served.Staff tried moving us further into the crowd which was impossible - luckily our pager went off quite quickly and were seated. Staff and meal excellent - great value for money and waiter very attentive without being over bearing. Would recommend booking via 'skip the line'
Skipping the line is key if you plan on visiting on Thursday , Friday or Saturday . Enough choices on the menu to please everyone . Visited on a Friday night and had a half hour wait , as opposed to a 2 hour plus wait !
Since this was October, the line wasn't that long, but we were brought forward and given a table straight away.
Our waiter was efficient, the food and service was very good. In total: Nothing to complain about!
Fantastic! I was dubious about whether Skip The Line would really work but it reduced our wait time from an hour and a half to just 15 minutes. The staff at hard Rock Cafe were great, their service couldn't be faulted, the food was good and they even played our chosen artists. This was a birthday treat for my daughter and i was worried about disappointing her - this certainly did not - everyone had a great time with no hanging around or getting bored. We would 100% recommend :)
Well worth doing. We did not wait long and received the service of an awesome waitress. Fast and friendly service. Food ok.
Skip the line worked perfectly.We were seated (2 people) within 20 minutes of entering the Hard Rock Cafe and this was on a Friday night at approx.19.30 pm. We had pre booked the meal chosen from the Gold Menu and the quantity and quality was first class. The servers were friendly and helpful. We recommend this skip the line service and we will definitely use it again.
Excellent and organised staff. They had a list at the door with the names of people who had pre-purchased their meals and we were taken to our table straight away. Great service!
Wow it was packed and then some but we were SO glad to have purchased these tickets as we were able to "skip the line" which was awesome as it had started to rain as we headed toward the Hard Rock. Food was awesome as were our service providers (waiters). We had chosen the platinum menu for just a few $$ more and definitely worth it for four of us. Only notable I feel that the music, as fab as it was, was too loud, as we found ourselves basically shouting at each other across the table for conversation, that said I would definitely do this again as it was good value for money and an awesome experience.
Fab, brill we all loved it. The food was great the service was excellent and we can't wait for our next visit.
Great food and nice to see the original location. the Skip The Line was worth it as it was very busy.
It only bloody works!! Left the missus and kids at the end of the queue (just in case), had a very brief chat to the guy on the door who announced that I was on his list, and we were all off to the bar with a pager. I think we had to wait around 10 min for a table, which was one of the better booths, all while the vast majority of the 30 odd people we had just breezed past, were still stood looking though the windows! Worth every penny.
We arrived at noon and were seated immediately for a tasty meal of burgers and chips! Lots of rock and roll memorabilia to look at while enjoying your meal. Thanks for a great experience!
Arrived at the Hard Rock Cafe London and only had to wait approx.10 mins to be seated,great food and excellent service,without the skip the line experience the waiting time would have been one and a half hours.
I highly recommend this experience.