Read what other Viator.com travelers think about the The Royal London Tour including Buckingham Palace. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Confusing where to meet our guide. He wasted our time. He did not know how to get our tickets. While we were in the stables he could have got our Buckingham tickets but instead kept us waiting outside to get the tickets. The Palace tour itself was great
Well organized. Our guide was right on time and very knowledgeable. It saves so much time to be able to arrange a tour and get your tickets from home. We will use Viator again.
Amazing. Not too crowded or too rushed. Able to wander through independently,,taking as much time as desired. Audio headsets provided. Highly recommended!!!
The tour guide met us on time at the Royal Mews and let us wandered around the Royal Mews at our own pace for an hour. He then met us to a short walk to the Buckingham Palace. After going through security, we took our time to look through the splendor of the interior of the Palace. It was awesome and well worth it!
The guide was prompt. He made certain that our entry in palace was on time. Gave us precise directions.
The Buckingham Palace was great, we had a lovely tour guide. Seeing the Royal Mews was really interesting. Buckingham Palace was amazing, wish I could have taken photos inside. Would recommend it to anyone, the audio was very informative.
We were able to jump the queue and walk through many rooms at Buckingham Palace, which was wonderful.
The only frustration was that we were allocated 1.5 hours in the mews first, we enjoyed the mews but half an hour would have been plenty.
The tour itself was mostly self done so not sure about the benefit of the guide. Wish she could have told more information along the way or while we were waiting. I guess the benefit was getting into the locations.
Good tour but not as advertised in our opinion. organising the tickets from the voucher was nothing short of shambolic and wasted close to half an hour before it was finally sorted out. When we finally discovered where our tour guide was, we had to congregate on a very narrow footpath in the first instance and then in something like a sheep corral while our tour organised argued with someone about where the tickets were. Personally, i think we would have been better off just going to the counter, buying our own tickets because it was all self guided anyway. organisation needs massive improvement.
The tour was wonderful, however it is self-led. The tour people were Trafalgar. All they did was gather us together and get us in. We still had to wait in line. The tour from Viator was overpriced, about 68 dollars a person. I could have bought tickets there for about 30 dollars for the same thing (17 pounds). Do not waste your money. Go directly to the Buckingham Palace website or buy same day tickets there. Mind you it is only open for 2 months a year.
This was very poorly organised and executed on the day. It seemed that people were told different meeting places. The guide arrived late so we were all wondering if we were in the right place. The staff at the Royal Mews seemed frustrated with all of us standing on their doorstep which was not their fault.
The content of the tour was great, but it was all self guided which I was not expecting. If I had have known this I would have just booked through Buckingham Palace.
Buckingham Palace was Fabulous, but unfortunatley that is the only good thing about the so called tour. The tour guide was 30 minutes late getting to meet the group, who was standing outside in the hot sun crowded in into a corner of the courtyard like cattle, then we had to wait a further 20 minutes for the guide to get tickets from the ticket office. because the group was now 50 minutes late starting our tour of the Royal Mews we had to rush through not seeing only half of what was on view. we then had to queue up for a further 25 minutes waiting to get into the tour of Buckingham Palace. I should add that all of the other organised tours by different operators was all passing our queue leaving us all standing in line like idiots. to summerise:- Buckingham Palace was great, Viator's part in the in the The Tour was a total disgrace and visitors on the the tour with us from Australia, USA, and Europe was disgusted with the Tour organisation, and we felt ashamed that this was the best that England could offer at the home of our Queen. Mr and Mrs R Stevens 48458134
Expected to much of this tour. Disappointed the tour guides didn't even do tour. The are only meet and greet people not tour guides. Overrated and expensive!
Heinkien brewery stables have more glam the the royal mews.. As for Buckingham palace.. How does the royal family get away with delating Di Anna!
Disappointed with this tour, the whole tour was an audio tour-which was fantastic-but we could have done this on our own instead of waiting for our bus-which was late, then waiting for our group during the day.
Our tour guide was able to give a tour of the mews but declined.