4 reviews of Hollywood Strip Helicopter Tour
Read what other Viator.com travelers think about the Hollywood Strip Helicopter Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Results 1-4 of 4
Reviewed by Saké, Thailand, April 2011
Reviewed by Rogelio R, October 2010
Reviewed by Glenn125, November 2011
I am not happy with the Hollywood strip helicopter tour. When I got to Los Angeles I phoned them to verify my trip. They told me that they would pick me up at my hotel at 9am on Thursday 24 November for a 10am flight.
On November 23rd they phoned me on my UK phone and US phone and hotel to tell me that they had no Pilots to take me on my tour. They told me they could take me on the tour on Friday 25 November but I could not do this date as I have another trip planned for this day and could not take the tour on this day.
They told me that this was the only day that i could take the tour. I told them that i had booked the tour months ago and they should have known this was a holiday in the US.
In the end i phoned Viator and they manage to get them to take me on the tour on November 23rd.
When the car came to the hotel it was not what they said it would be. It was a small car. On the web page it said that I would be picked up by a luxury PT Cruiser complete with a stocked minibar, snacks and other limousine accoutrements. This was not the case. Also as for (The tour includes a unique souvenir T-shirt and framed photograph to remind you of your scenic flight over Hollywood.) I did not get this and will be phoning them up to find out where it is as i have paid for this which was not cheap.
I would not recommend this tour to anyone I know.
Reviewed by Jonny Cool, November 2011
Extremely poor customer service: Great tour,great pilot,great chauffeur. Didn't get included photo as no film in camera!?? Contacted Viator and the Helicopter Company though twice ignored. A simple response would have avoided such a negative review.
Note from Viator: Hello Jonny - thank you for your review. We apologize for the delay in your response. We had sent your request to the Helicopter Company, as we at Viator do not do anything with the photos. We apologize for any inconvenience, but as we have no information on the photos, we're beholden to the Tour Operator for information for you. We hope the rest of your trip was excellent, and we hope this photo matter is resolved quickly for you.
Results 1-4 of 4
