Read what other Viator.com travelers think about the Private Departure Transfer: Los Angeles Hotels to LAX International Airport by Sedan. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Friendly driver, very clean car, arrived at the agreed schedule.
Driver was slightly early, which was fine, he sorted out our luggage and even explained what we had to do when he drop us right at the door to our flight check-in. A very relaxing way to get to the airport.
Excellent service. Take the hassle out of hotel transfer. Luggage carried and loaded. Air conditioned comfortable and bottled water to hand. Both legs pickup at airport and hotel went smoothly. It's worth spending that little extra to reduce the stress of transfers.
Had to catch an early flight from a LAX and needed peace of mind pickup at 3.30am so this was my first time organising a private car. Very efficient. The driver arrived 10 minutes early and was waiting in the lobby for us. Car was very nice and the driver very friendly. Would recommend.
Helpful company to deal with, pleasant and practical driver in a lovely shiny Lincoln. Made me feel like Julia Roberts in Pretty Woman as I drove away from Beverly Hills!
Our transfer to LAX was a smooth comfortable ride which picked us up early and delivered us ontime. The car was immaculate and the driver was very pleasant and a smooth driver.
Picked up on time, quick trip to the airport, great time saver.
On time, courteous, friendly driver. Car was very comfortable (really quiet ride) and clean. We had am 11.00pm flight out so it really made our day to have a little bit of luxury at the end of a hectic day ahead of a long flight home.
This really takes the stress out of travel. The driver was friendly and the entire process could not be easier… It’s great to know exactly how much it is going to cost in a city where traffic can be an issue. I would book this again.
Fantastic! So much better than having to worry about finding a cab and stressing about getting to the airport in time. Everything is set to go for you!
Driver was waiting for me - on time and punctual! I got to the airport in plenty of time for my return flight home.
Much better than a group transfer stopping at multiple places to pick up. Hotel wasn't happy driver didn't get out and load our luggage but I'm not sure if this is correct procedure or not.He did get a trolley at the airport and load our luggage for us.All up worth the money.
Transportation was great, the driver was polite and helpful. We had the same driver for both directions.
They sent a SuperShuttle to pick us up instead of a private sedan. That meant three other people went with us with one pickup after ours. We were picked up early (we were ready) and got there in good time. The driver did a good job.
Not sure how you solve booking issues for transfers. It seemed that appart from the very first booking, no one was able to find our bookings, then when they finnally did after ten mins of searching and lots of frustrating repeat questions they miracolously knew the details. When the drivers arrived from execucar they were great. new where they were going. The three is because a driver turned up at the hotel about six hours early for a pickup and wasnt our booking so some confusion.Otherwise very professional service.
The ride into LA from LAX was fine...a bit death defying, but the driver stopped at a Burger King so we could use the rest rooms.....Confirming reservations for the trip back to LAX was NOT fine.....you had the WRONG time and it took forever for a confirmation to be sent to our concierge.....
good I had to phone n as nobdoy was there they said my details were incorrect they were not driver was a lovely lad but the gloss was lost in me having to wait, drag luggage nbetween terminals as the details on the voucher were ot sufficient. Meet "outside the customs area where a driver will be holding your name on a sign" When the driver was not there, we needed to ask where the cusotms area was and told terminal 6 we arrived at 7, then at terminal seven told termonal 4 then at terminal 4 told all terminals have a custom area so we went back to terminal 6 and was able to make contact with the car company. The lady we spoke to said the driver would be ther ein 5 minutes, he was 25 minutes, he would be in a white car, it was black and that he would have is lights on, every car had there lights on.
Did not start well as we wanted to be picked up at 12 pm best they could do was 1:20 pm, which left us sitting in the hotel after check out 12 pm, when we arrived at the airport the driver started demanding more money, he told us that what we had paid for the voucher was only just to make the booking he was waiving around a bill for 68, as he seemed to be getting loud and more demanding my wife and I grabbed our bags and went into the terminal as quickly as we could. Seems strange to me as we used this same service different driver airport to hotel and did not have this problem.