6 reviews of Santa Barbara, Solvang and Hearst Castle Day Trip from Los Angeles

Read what other Viator.com travelers think about the Santa Barbara, Solvang and Hearst Castle Day Trip from Los Angeles. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

Results 1-6 of 6

5 star rating: Highly Recommended

Reviewed by Tracey O, April 2013

this tour was amazing really enjoyable trip up coast. Hearst Csstle is out of this world, Solvang is a quaint little town and Santa Barbara is very nice, and our tour guide Ali R was fantastic he went out of his way to make sure we saw as much as possible and was very imformative.Thanks Ali "my god " it was a very memorable tour with loads of laughs :)

4 star rating: Recommended

Reviewed by joanne, July 2011

the trip to in itself was great it was the driver that spoiled the trip driving 80mph, looking on his tune list, and fiddling with his map quest which caused him to drift into other drivers lanes..would not book again

2 star rating: It was OK, but could have been better

Reviewed by Eleanor V, January 2012

Our trip was not very satisfactory. To begin with the driver was 30 minutes late. Then there were 6 of us in your van. The 3 who had to sit on the back seat were very uncomfortable, and the driver should have asked us to switch around. He offered no commentary and we even had to ask what towns we were passing through. When we got to Hearst we were only allowed 1 1/2 hours, half of which was a tour, and the rest taken up with driving up to there and back. We had no time on our own. Altogether not very satisfactory.

1 star rating: I do not recommend this

Reviewed by Helen K, February 2013

Santa B. only pier for 15 min. the mission 15 min. stopped at Madonna Inn 15 min. Hearst was OK. a glanze of elephant seals 10 min arrived at 7pm at Solvang all closed and dark accompanied by hebru talking whole day long driver/other guest. nightmare, complained but in vain. whole tour just 3 pers.!

1 star rating: I do not recommend this

Reviewed by David S, August 2011

This "tour" was a crushing disappointment and the advertising on Viator's website is, at best, deceptive. The ad describes strolling thru wineshops in Solvang, visiting the harbor and taking photos on the beach in Santa Barbara on the way to Hearst. We spent 45 minutes in Solvang and drove straight to Hearst where we got out of the car, got on a shuttle to the castle, did the guided tour of the ground floor rooms then walked once around the castle grounds, got back on the shuttle and immediately back in the van ... no time to view the "don't miss" movie, visit the gift shop, or even stop long enough to get something to eat (our driver insisted the lines were moving too slow). We headed back to Santa Barbara and went from the freeway to the Santa Barbara Mission for 20 minutes where the driver paced nervously behind us before hustling us back in the van. I told him I was hugely disappointed with how rushed the tour was and he insisted that by law, he could only be driving 12 hours in a day and it would take every bit of that to get back to LA. The only beach and harbor views is what we could glimpse between the trees as we blew down the freeway. We did not hit heavy traffic and the driver went the speed limit (and certainly did not permit us to linger at any point), so the grievance is clearly with Viator and the fraudulent advertising done on their site. Solvang, Santa Barbara and definitely Hearst are absolutely worth the visit, but don't waste your money on this tour - a rental car and gas costs a LOT less and you can actually SEE what you came to visit.

Note from Viator: Thanks for taking the time to review your tour. We are sorry that the experience did not live up to expectations. We have passed your comments onto our local operator who has now revised the tour itinerary so that Santa Barbara is visited in two parts: a morning stop at the Spanish Mission, followed by a visit to the harbor and the beach area in the afternoon, after the visit to Hearst Castle. This change has successfully relieved the pressure of getting to Hearst Castle on time for the scheduled visit, and makes for a more relaxed and enjoyable tour. Thank for your valuable feedback, and we look forward to seeing you on another Viator tour in future, when i hope your experience will be more pleasurable.

1 star rating: I do not recommend this

Reviewed by Darlene B, May 2011

First of all the driver was 2 1/2 hours late to pick us up. A man (?) picked us (there were three of us) up and drove us to another location where two other people were in a van. We then continued in the van. Not a "luxury bus". No restrooms. We went to Solvang first and were on given 45 min. before we had to be back in the van. No time to look around. The tour at Hearst Castle was great. By the time we got to Santa Barbara it was dark and we were unable to tour or even see the Mission. We returned home at 10:30pm and not 7:00pm as promised. I lost my camera in the van and was told it would be mailed to me, but as of today, I haven't rec'd it. I think I shouldn't be charged the full price as we actually only got to enjoy Hearst Castle which was only 1/3 of the trip. I will not be booking anymore bus tour trips. Big mistake!

Note from Viator: Thanks for taking the time to review your tour. We are sorry that the experience did not live up to expectations. We have passed your comments onto our local operator who has now revised the tour itinerary so that Santa Barbara is visited in two parts: a morning stop at the Spanish Mission, followed by a visit to the harbor and the beach area in the afternoon, after the visit to Hearst Castle. This change has successfully relieved the pressure of getting to Hearst Castle on time for the scheduled visit, and makes for a more relaxed and enjoyable tour. Thank for your valuable feedback, and we look forward to seeing you on another Viator tour in future, when i hope your experience will be more pleasurable.

Results 1-6 of 6

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