Universal studios is a great experience so would recommend. Pickup 15 minutes late. Driver didnt actually say anything at all but that may be fine for some. Taken to main tour office for park ticket then on to Studios. Well organised. Having a lift to was very convenient and worked well
I loved Universal Studios and was grateful of the drop off and pick up service provided. However what's stopping me giving it 5 stars was the driver who dropped me and few others back seemed new to the job and wasn't too sure where he was going and did get us lost at one point
Enjoyed our trip there. The walking tour guide we had - Delores Williams was helpful, informative and shared with us local aspects of the city which gave us a better appreciation of LA. Thank you !
Dr Yi Ren Australia
Great day out! but contacting travel provider was a hassle, the number victor provided was not right, they keep refer me to the local number, but no one pick up the phone with the local number. so you just keep calling around and around. Trip itself was fun, had a great day out! don't like this tipping culture.
Next time we would get the jump the line tickets, we had 50 min wait on rides. The transport was so easy and on time.
Marian D L Australia
Very good overall, recommendable for any first time visitor to visit Universal studios and return trip pick up/drop off is very convenience.
The tour was extra ordinary. It is a must see. You get to understand the effort put in making movies.
Universal Studios is a fantastic place to visit - so much to see, experience and do - highly recommend to purchase transport/entry ticket package. Brenda,Australia, Feb 2013
We did not hire a car, so this was a quick and easy way to get to and from universal from our hotel.
Great day at Universal Studios LA. Transport was great, didn't have to worry about expensive taxi fares. Highly recommend this!
JONATHAN L Australia
Good way to get an insight into Hollywood and what goes on 'Behind the Scenes'. I would recommend the 3/4 Day tour (unless you have children, as there are rides that may take up the remainder of the day);
Transport excellent. Universal Studios is a must for anyone visitng LA
Great to see Universal. The "back block" was impressive and most enjoyable, especially the 3D displays. We didnt go on many rides, due to our age and medical problems but really enjoyed all the 3D features. Great place for kids. We were on the go all day and just made our bus in time, due to having to line up to make a purchase in the gift shop. Hotel pick up was a great option as we were staying at Santa Monica and not sure how we would have got to the bus depot.
Bronwyn H Australia
This was a great place to spend the day with lots to do and see. The biggest drawback was the long travel times to and from the hotels.
Desiree B United Kingdom
I think the transport and attraction should be rated separately. Universal studios itself was 'absolutely fantastic'. But I cannot recommend the transport. It did not show up on time at our hotel, and you then need to go to a special location to get your tickets. So we had to calculate an extra hour for transport and organisation in the morning.
Ee Him O Singapore
The return picking up is a bit of dis-organized. Though there are quite number of buses picking us up but because they are going to various parts of LA, the bus drivers were not sure who is taking care of which areas except for their own. So basically, some of us were left standing around going to each driver to ask whether they go to our hotel. Only much later, a young guy came to direct rest of us to the correct bus.
A good day out but to really make it tick you need to purchase the front of line task otherwise you spend all of your time waiting.
No difference from just booking through univeral. Recommend doing VIP tour
The tour of the studios was good but spoilt by the hotel transfer back afterwards. We were put on an open trolley bus for a trip of approximately an hour, it was a rough ride, uncomfortable without proper seating, no seat belts, no doors and most inappropriate transportation. Was made worse by the fact that others were transferred in air-conditioned vehicles.....I would definitely not recommend using this company
Excellent tour but felt it was a bit long as most things catered for families with children. If we had known we could be picked up at 3pm instead of 6pm we would have been happy but filling in time for 2 women can be tiring.
Sandra R Australia
The transport to an from Universal Studio's was not the best at all it should have been a enclosed bus and if you going to Universal Studio's I would suggest you pay the extra and get a VIP pass to jump the line as the lines took up most of our time...good to see though.
Dean K Australia
Universal Studios is great. Waiting times can get a bit too much but worth it. If you do it, make sure you get your return ticket to the tour office, sometimes they forget.