Read what other Viator.com travelers think about the Warner Bros. VIP Studio Tour and Movie Stars' Homes Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
My experience was awlful. On the morning of the tour that had been booked online a day and a half prior, the driver arrived at our pick up hotel an hour and twenty minutes after the time of pick up set down by the company. This is despite the hotel front counter and myself making at least six phone calls to establish the whereabouts of the pick up van. It would be nice to know what happend to my booking as no satisfactory explaination has been given. This is despite visiting the tour office of the supplier the previous day and confirming pick up! This meant missing the first part of the tour at Warner Bros.. I would not recommend using this service to take the Warner Bros tour, find another way!
The tour company was very disorganized. They had a real problem directing people to where they should be going and when. Different people telling us different things. When we finally got to Warner brothers, the tour was great. We got back, and also signed up for the Stars Home tour. What a mess that was, trying to get on the right van to bring us back to Chinese Theater, because they drop people off at hotels afterward. The tour itself was good. On the way back we had to drop off 2 people at their hotel. It was WAY off our route. There were 9 people in the van that were not happy, and it really ruined the trip. It took an extra hour out of our way to take them. It was an open van, freezing cold, late afternoon on Friday, traffic in LA. We had to drive another hour to our hotel. Not happy, and wouldn't recommend this to anyone, if it was that same tour company. They made a fun trip, unfun.