I was pleased as the tour representative was easy to locate as she had a company sign . Last time I had to guess as to who represented the Shuttle service. That person had no sign and was looking down at his computer, and I had to inquire. The driver was great and efficient. I will use this again
After I realised what terminal I was in, it was pretty easy to find the shuttle representative. The shuttle driver very kindly took me to the door of where I was to stay, which was in a mall despite the horns blaring. It would have been hard for me to understand where I was to go without his assistance.
This tour was great! I they were on time for pick up at my hotel. On the way to the airport I realized I had left my backpack checked at the hotel. They called the hotel, took me bak to the hotel and back to the airport. I paid for another airport trip but was grateful they were able to help me.
The airport information desk sent me on a wild goose chase, but once I connected with the shuttle service everything was great. I am so happy I booked with them!
Nelly United States of ...
I really liked this service. Only thing was that it was hard to find the representative at first. Confirmation tells you depending on the terminal, the exact meeting point. It was not like it stated but was able to find them after asking the help desk. Other than that, driver was really nice!
Pick up on time and helpfull driver. Nice bus and very comfortable.
This worked very well for me, although I had to ask information for the contact, who was sitting down looking at his computer. Once he was pointed out to me, all worked very well, and I would take the shuttle transfer again.
It was easy to find the meeting place and after perhaps ten minutes of waiting, no one else showed up, I had my ride to the hostel. The driver even politely brought my suitcase to the door of the hostel.
This was fantastic. I had to leave hotel at 3AM. Shuttle was there exactly on time. Driver was very friendly. It definitely saved me money and hassle. I highly recommended it.
A very stress free way to travel to your hotel in a upgraded style vehicle. Price is virtually the same as taxis. Very polite driver.
In spite of road closings and traffic the driver got us to our hotel in good time and was most pleasant and helpful. An excellent experience.
Dewar United Kingdom
If you are not familiar with the Spanish transport system, which you will realise, is also easy to use, this is a great way to ensure your holiday starts well, and a stress free transfer from the Airport to your Hotel, will ensure that.
I recommend this airport shuttle. After arriving in Madrid after a long flight, I didn't have to wait long for the driver. I was dropped off at my hotel in a nice car. The driver was courteous.