Read what other Viator.com travelers think about the Madrid Airport Arrival Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Great Service and Driver. On time departure from the hotel.
Just called the night before and the van was waiting for me in the morning. Great.
The transfer went well. So well, that I decided to look up your transport company Aerocity Taxi and use them. The $15 Euro I paid on line was LOST as the driver did not wait when I slept in and was late. I will therefore never use your company again as you support this company.
Great value. After a 24 hour journey and with the alternative being 2 changes of train this was $32 well spent. Just remember to walk to the end of the terminal and don't bother looking for your name from those people holding up names when you exit customs.
Although our driver did not speak English as requested, he was simply fantastic. We stayed at a B and B in Madrid, the building was not well marked and no one would have guessed there was a B and B at the location. Rather than just drop us off on the street corner, he used the phone to call the owner of the B and B (who met us downstairs afterwards). His communication skills were great as he made every attempt to make sure we understood we were at the right place. We will certainly use Viator for pick up service again.
Dieter W H
The service after figuring out how to find them was excellent, quality car, comfort and professional. I was expecting one to hold a sign to tell me that they have the car for me, I stood there for 1 hour, the explanation translation not so clear. It states to be between 10 and 11 so I stayed there, when I called they said is next to the restaurant, nothing, called again they said the other way, it was all under construction and passed that to the right, there is no restaurant, out of business or behind the wood walls.
So you need to walk to the desk and state you are ready, lost 1.5 hours waiting.
My transfer from Madrid Airport to my hotel went very nice. I recommend this transfer to everyone.
Great Service. Punctual and fast. Polite driver. Highly recommend.
Good company who made the transfer to the hotel and back to the airport a breeze.