Read what other Viator.com travelers think about the Madrid Airport Arrival Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
This worked out very well. I found the counter when we got thru customs and then they called someone to take us within 15 min. He was excellent about getting us right to the hotel.
United States of America
This was a shared shuttle service to my hotel. So glad I used this service - driver was professional, and courteous. Since I was the last person to be dropped off I got to see a bit of Madrid and the driver did his best to tell me about the buildings and locations. I could not have easily managed my luggage on the Metro after flying for almost 20 hours. Would use this service again - well worth the .
Everything went smoothly. The driver was excellent and even came back to the hotel hours later to deliver something my husband had forgotten in the van. Highly recommend.
Very easy to find the desk. Did not have to wait. They spoke English. Driver was very nice. Made getting to the hotel after a long flight easy and convenient.
Little trouble finding at the airport. But once found staff was extremely helpful.
Excellent tour and great guide in Jordie. Great driver also.
Only small qualm is that I would have preferred a whole day monserrat rather than rushing off to do the cava tour which I could have easily done without.
Easy to locate at airport, rate was reasonable and we were dropped at front door of hotel. Takes the worry out of getting into the city, however, a taxie would have been cheaper for the two of us. This transfers for two persons was much more than a cab ride for the two of us would have been.
After arriving at the airport we had just a bit of difficulty finding the booth for the transfer, but the rep was walking around the airport and guided there with no further problems. Great job!
The review given earlier for the departure transfer VIATOR 67247947 was actually meant for the Madrid airport arrival shuttle transfer . With regards to departure transfer, punctual pick up. The confirmation was done online together with arrival transfer confirmation.
Finding the company took asking Airport Information. If you're arriving in Terminal 4, once you walk out of the baggage claim area and see the crowd welcoming people to Madrid, just walk past the crowd and turn right. Walk all the way down the hall, past the food place and past all of the people. Company office is all the way at the end of hall. Terminal is fairly new so no signs yet. Hopefully, they'll get that fixed.
Driver was very professional and just drove while we took pics from the van.
After finding where the Aerocity office is in Terminal 4, this became easy. Waited for less than 15 minutes. Driver came and was very professional. Trip to hotel was smooth.
Shuttle office was easy to find. Highly recommend for solo traveler who does not want to take a cab.
Very professional service from pickup to delivery at hotel.
Everything went as scheduled. Van clean, driver very courteous.
The service was excellent. They were on time and the driver drove very smoothly. He was able to bring me to the hotel.
The shuttle service desk was easy to find, and within 15 minutes we were in the shuttle. I really recommend it.
The aero city service was excellent and good to use vs a taxi. Also if your in a group I would say they would do an admirable job.