Read what other Viator.com travelers think about the Madrid Airport Arrival Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Excellent service. Was there waiting as I walked straight out of customs. Carried my bags and gave me an insight into Madrid life while on the way to the hotel.
Great pick up, clear and easy, no messing about. Just what you need when you arrive at a place and just want to get to yiour hotel.
I had a little difficulty finding the tour company booth in the airport but once I located it, I had to wait about 15 minutes for the shuttle to arrive. I was one of only 2 people on the bus and was dropped off first. The driver was courteous and spoke English. I would recommend this to anybody who does not want to take a taxi to their hotel.
On arrival we went to the pick up point, as indicated on the documentation, the shuttle was ready for us. The pick up time for our return journey was confirmed and we were dropped off right in front of our hotel. Very friendly driver who could speak English.
I forgot to inform you guys of the arrival of our plane but since you have a rep at the airport ; everything was done fast. Cannot remember the name of the young man at the airport but he was great. The driver transported us to the hotel safely (a Russian guy ,) thanks !
Reasonable price. Clear instructions. Short waiting time. Good service.
Great Service and Driver. On time departure from the hotel.
Just called the night before and the van was waiting for me in the morning. Great.
The transfer went well. So well, that I decided to look up your transport company Aerocity Taxi and use them. The $15 Euro I paid on line was LOST as the driver did not wait when I slept in and was late. I will therefore never use your company again as you support this company.
Great value. After a 24 hour journey and with the alternative being 2 changes of train this was $32 well spent. Just remember to walk to the end of the terminal and don't bother looking for your name from those people holding up names when you exit customs.
Although our driver did not speak English as requested, he was simply fantastic. We stayed at a B and B in Madrid, the building was not well marked and no one would have guessed there was a B and B at the location. Rather than just drop us off on the street corner, he used the phone to call the owner of the B and B (who met us downstairs afterwards). His communication skills were great as he made every attempt to make sure we understood we were at the right place. We will certainly use Viator for pick up service again.