Read what other Viator.com travelers think about the Madrid Airport Departure Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The driver on our departure shuttle was fantastic. He was to be at our hotel at 6:30, yet when we walked into the lobby to check out at 6:20, he was there and they were just getting ready to call us in our room. Early morning was a good time of day to miss traffic to the airport, so we arrived quickly. We made sure we confirmed with the company three days ahead of our departure.
The driver was at our hotel waiting for us and dropped us of curbside right on time!
Good service. I liked the fact that I could confirm my booking on line instead of on the phone which is very convenient when you are travelling with no roaming facilities on your mobile phone. I also liked the fact that there is a kiosk with a person representing the company at the airport to approach.
Everything went as scheduled. Driver was early, came into hotel for me. Van was clean, driver very courteous.
I had a very good experience using this shuttle via Viator. The driver was on time to pick me up from the hotel at wee hours of the morning so I obviously made it on time to my flight back to UK. I would definitely utilize their services again.
M.Q/A. from UK
Shuttle provided an excellent transfer to airport. Prompt, friendly service.
I had booked the airport shuttle and was told to be ready at 6:30 a.m. for pick-up. The driver was there at the exact time, was very courteous, and gave a safe, positive ride to the airport. A job well done!
Great service, very prompt pick up and drop off. Highly recommended.
Picked up and taken to airport excellent service and value for money
Excellent service, I called the company one day before to agree on the pick up time and the driver showed of on time. We picked up another passenger on the way to the airport but it did not affect our trip.
The pick up time was confirmed before hand and the driver pick us up 5 minutes before the time.we were dropped off in front of terminal 2 on time. Nice to know that all your travel arrangements are finalize before you embark on your journey.
Viator's information and guide on the provider of the shuttle transfer gave the necessary details about contacting and dealing with them. The provider in turn provided detailed, complete and clear guidance on contacting its airport personnel and using its shuttle transfer vehicle from and to Barajas Airport. Its airport kiosk employees and vehicle drivers wore clean and well-pressed uniforms and were very helpful and polite. The vehicle driver moved and carried my luggage from the the provider's airport kiosk to his vehicle outside the airport. I will use the provider for shuttle transfer when I travel to places where it provides the service.