Read what other Viator.com travelers think about the Madrid Airport Departure Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I found the Driver helpful and courteous and on time. Hope to use the service
again end November/Early December
Arrived exactly on time at Hotel as set. Service was prompt and efficient. Got to airport quickly and safely. Would highly reccommend to others and would definitely use again myself.
On time shuttle to airport. Good driver, nice van. It was easy booking online. I got reminder emails which was good
Madrid is fantastic
Dieter W H
This one was different, a person came with a paper with my name, was great and fast, so my second trip was expecting same, but ended up not so. So a bit inconsistent. Like I noted, once the driver gets you it is a breeze, He knew where to go and no driving in circles like the cab drivers to rack up the meter.
On time, in fact a little early. Polite nice driver everything was smooth and easy.
We had an early morning pick up time and driver was even 5 minutes early. Van was clean, comfortable, and with plenty of room for luggage. Driver knew exactly which terminal and entrance to drop us off.
Car arrived on time and we went straight to the airport. When we got to the airport I found I had left something in the car. Upon ringing the office the driver returned to the airport and brought the item with him. I really appreciated this service and told him so.
This is ok. The driver was very courteous and apologetic for a few minutes late. I will still have him the next time I visit Madrid.
Driver professional, pleasant, and right on time. Couldn't have asked for anything better.
Life saver as half roads were blocked of for parade that night would have cost fortune otherwise this was the third place I used this company and each time they have been friendly and professional 10 out of 10
Showed up early and was already at the lobby when I came down. Made it to the airport in plenty of time. Although my flight was at 6am so traffic at 3 am was not an issue.
Prompt response to a query I had after booking, so full marks! Driver arrived punctually and all went smoothly. Would use this company again.
Driver was quick and efficient - everything went smoothly with the reservation! I would definitely use this again.
No trouble at all. Van was available within a few minutes of checking in at the desk. The van was clean and comfortable and the driver helpful. Couldn't ask for more
Finding the aerocity office was a little difficult, but asked at airport. Driver was there in less than 15mins. Took my luggage and took us to van waiting at curb and dropped us at hotel curb. Forgot to tip the nice man, but he was nice so he'll forgive.
The driver was 15 mins earlier and we picked up 2 more people on the way. Overall, just one recommendation - drivers need to learn speaking English since they only work with tourists.