Read what other Viator.com travelers think about the Madrid City Tour and Santiago Bernabeu Stadium. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Good coach tour covering the west of Madrid that the hop on hop off does not cover. Guide gave English commentary which explained the history of the city and why it's architecture is as it is. Did not feel that the commentary was as good as the Spanish version ( the majority of the tour bus came from Argentina). After a couple of hours the coach dropped us off at the Bernabeu. We had to exchange our passes given at the coach office for entry tickets at the (poorly signed) stadium ticket booths. The stadium tour takes about two hours and does not have a guide. This allows visitors to follow the tour signs at their own pace. Interesting interactive displays. After finishing the tour you have to make your own way back to the centre of the city. The easiest option for this is to take the hop on hop off bus directly outside the stadium for €10 per person and you get a day ticket or get a bus from the same bus stop for €1:50 but this does not go to the centre. The Bernabeu tour is not suitable for wheelchair bound people as there are stairs and steps to negotiate and no ramps or lifts.
The Tour was great, big,bus with an English speaking guide
little tricky to find the travel agent meeting point but all in all it was good
This was a wonderful tour! The only slight issue was the fact that the tour guide was not always understandable (in either language). Also, the stadium part of the tour was a self tour (no one ever explained that to us) and the bus didn't wait for us -- we had to take public transportation back to the hotel!! As it turns out, it was fine for us-our children are avid soccer fans! But it would have been better to know at the outset of the tour that we were going to be dropped off and forgotten!!
Throughly enjoyed the tour of the stadium especially thier tropies. Standing on the pitch of the ground was awesome feeling too.
My husband and I enjoyed the Madrid City Tour and the Bernabeu Stadium on our recent trip. The city tour was excellent and was really enhanced by our guide, who was friendly, helpful and knowledgeable. We bumped into her the next day and she remembered us and asked how our trip was going. So professional! The Bernabeu was well organised and interesting and we could visit all parts of the stadium. However, we need to say that the prices for photos were not told to us until the last minute and were rather expensive for many people. We were offered a large photo for 17 euros and, as there were small ones availalbe for 12 euros then that was not good. A shame.
Unfortunately it was pouring down with rain when we did the Madrid City tour but we did get to see all the major sites from the comfort of the coach. We finished our tour at the Bernabeu Stadium and thoroughly enjoyed it! It's a magnificent stadium and you could do the tour at your own pace. We were there nearly two hours! I think it was a real highlight of our weekend stay in Madrid!
The city tour was extensive and interesting. It gives you a good guide as to what you may want to see. The stadium tour is self-guided but very good, and it is easy to get back to the city as there is a train stop right out the front of the stadium. Well worth doing if you have limited time or as an introduction to the city.
Good trip, saw most of Madrid and Bernabeu was a good insight.
Is a good tour for the people that want to know Madrid and don't have much football history or much time.
The Madrid City Tour was only booked as a means to get to the Bernabau Stadium. However, we were impressed with the tour and would recommend it on its own. The Bernabau did not disappoint either, and for any football fan it is a must. We were especially lucky because it was the day after they had been presented with the league cup and the place was buzzing. Be aware of the "surprise" included in the city tour: it was a twenty minute visit to a gift shop. I can only assume the shop was owned by a friend or family member, and did not enhance the trip at all.
Your of the stadium is well worth doing although the Madrid City Tour did not really give you much information and guide didn't seem interested in telling you more than her script no interaction
Bus tour was let down but the stadium tour more than made up for it. The bus tour (2hours total) was very difficult to locate and was 3/4 Spanish 1/4 English. It was very brief past major monuments with lengthy stop @Hard Rock Cafe. Stadium tour excellent and worth doing alone via Subway without bus
The Bernabeu was a bit of a shambles. Need to queue to exchange voucher for ticket. Long disorganised queue ....when reaching ticket office were informed that only part of the tour was open. This is more a criticism of the organisation at the Bernabeu. However there seems no advantage in prebooking the tour ...may as well go on your own.
Rest of the tour was informative. However I would possibly try the open bus tour next time.
The tour was a good introduction to Madrid, and helped us get our bearings for the remainder of our stay. Our guide was knowledgeable and friendly, and we felt we learned just enough about some key places/areas in Madrid. Our guide was also very helpful to us as we exited for the Bernabeu tour - we were the only two who took that tour, and she helped us with where to go, and how to get back to the hotel. We adored the Bernabeu stadium tour, and are so glad we did that. My only surprise was that we were left on our own to get back. I had not seen anything in our confirmation or in the tour details that said that we would have to get our own transportation back, so my suggestion would be to make that more clear for future customers.
The company did not take us to the Hard Rock Cafe and whoever went to the Real Madrid stadium seem to have lost part of the tour .... A bit disapointing ....
Bit disappointed that the Santiago Bernabeu Stadium tour was self guided and the "where to next" was not at all clear when you begin.
I didn't enjoy this tour as much as I expected. Some of the guests on the tour bus kept talking making it difficult to hear the live tour guide. Some people also wandered away when the bus stopped for photo taking and it annoyed me that we were hanging around looking for them. A recorded tour guide with ear plugs and making it a hop-on-hop-off tour would improve the experience. The stadium tour though was excellent!