Fantastic day trip and well worth the money. I really enjoyed the Pearl Factory (however I missed the liquor tastings as I didn't see them). I felt soooo moved by the symphony in the Cavern of the Dragon... it was one of the best experiences on my entire trip. Highly recommend it to anyone traveling to Mallorca.

the journey was relaxing

Bus was a little hot and so I deducted 1 star, but the experiences were wonderful. So amazed by our tour guides ability to speak 4 different languages. There was plenty of time in a small beach village. Wow, all the sites in 1 day and to get us back right on time was amazing.

We werent told a specific meeting point and just had to wait and keep asking tour guides if they were there to pick us up. Our bus was 25 minutes late. It was also quite irritating listening to the narration in 4 different languages. MUST have a moderate to high level of fitness for the caves.

I went in the morning to the meeting point but the bus didn't have the tour company name displayed and there was a lot of buses so there was a bit of confusion to begin with. The tour is conducted in English, Spanish, German and French. The peal factory is actually a pearl outlet shop (I expected to see the pearls getting made) but still very beautiful. Porto Cristo was gorgeous and we had lots of free time. The caves were amazing. We stopped at a shop with olive tree souviners and the time spent there was a little too long. Some other people on the tour went to a second cave but it wasn't included with this tour so I missed out on that (a bit dissapointing). The tour is cheap and gives you a good overview of the island and the cave and Porto Cristo is truly amazing. I noticed the tour company I went with actually advertised the tour cheaper on their site.

The trip was ok. The guide was going on non stop in all the languages which became a bit too much. He could have used long sentences instead which would have helped.
The pearl factory was a total disappointment and so was the handcraft showroom. The caves of dragon were nice however Viator did not have the option for the other caves.
The small village was good fun to shop and go around.
Overall very good caves and boring pearl factory makes it an average trip.

It was OK tour. Instead of spending time at Pearl factory , which was not a factory but just marketing, i would have been better if we had some more time at famous beaches of Mallorca.

Apart from Cavern of the Dragon I hated this trip. Pearl Factory - a BIG CON to get you to shop - there is no insight into the pearling industry on Palma Mallorca - it is a shop to buy pearls downstairs and leather goods upstairs - all of which I found very expensive and rude assistants for non buyers.

It was a horrible experience. On this trip we took seven excursions in seven different ports. Six of them were above average to excellent. Only the Viator excursion in Mallorca was horrible. First off, the pick up point was not at the port where my ship docked. We had to take a taxi cab from our ship to the place assigned for us to be picked up. Secondly, the tour bus was more like a public bus because we had to make a stop ten minutes after starting to switch buses. The guide on the bus translated what he was saying into six languages each time he spoke. It was very difficult to stay focused until your language came up; and, by then, you were well past what was being spoken about. Because of the "public" route the bus took, we almost missed our boat leaving the island. I would not recommend this tour company to anyone.

Sorry, not so good. Had a feeling the guide was getting kickbacks for all the places we visited...many not included on the itinerary....difficult to understand, as he was working 3 languages at once. Would NOT recommend this trip, which is unusual for a viator tour (we've been on more than 20)!