Read what other Viator.com travelers think about the Melbourne City and Williamstown Ferry Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We mainly enjoyed our recent ferry cruise, but we were a little disappointed that there was no tea/coffee provided as we thought there would be. Also the ferry broke down on our return journey and we had been waiting for over 15 mins until we were notified. We got another ferry back from another company as we would have had to wait for nearly 2 hours' until the next ferry departed, however we had no trouble at all getting a refund for the $20.00 we had to pay to the other company, and we were very impressed with that.
Very worthwhile cruise. Be mindful of the tides, we had to do a down and back cruise, with no shore visit to Willamstown, as the tide was very high.Next time. Hats off and applaudes to the Captain who got us under the Melbourne bridge with cms.to spare on the return journey. Ferry crew were great, informative and humerous commentary,but the booking office staff at Southbank would benifit from some lessons in customer relations.
Good ferry service to Williamstown with excellent and informative commentary about the docklands and waterways.
Good trip and well worth doing. Cruise captain was very informative on sights along the Yarra River. Williamstown a very interesting place with lots of history. A good walk around the coast and through the centre of the township to the shops was well worthwhile and easy to fit in between the 10:30 am and 3:30 pm ferry. A great lunch at the Yacht Club Hotel.
nice trip down the river. not much to do in williams town but was quite relaxing.
When we arrived, we were told that the cruise would not go ahead without at least six people. At the time, only three of us were waiting. Luckily another couple turned up, and they agreed to go ahead with five people. Not sure if you are aware of this restriction, but might want to add it somewhere in your information.
Great views of the city, comfortable ride, accommodating personnel. Made for a pleasant day.
A really pleasant cruise. The commentary was well-pitched and informative but not overdone.
Enjoyed our trip on the Yarra River to Williamstown. The captain was very entertaining and gave a fabulous commentary.
We took some German visitors who enjoyed it. But for us long time Melbourne residents it was also very good. You get views of the docks and the harbors that you cant get any other way. Plus, Williamstown is a very good place to wander around.
The cruise itself is fantastic. Very relaxing. Williamstown is a great little spot to just wander around and poke in stores. The ferry drivers range in ability but are not that pivotal to the experience. The service running times are inconsistent, though. We called that morning to check times and were told one thing but when we got to the dock it was completely different. We should have had two hours in Williamstown according to the information given to us that morning, but when we got there at lunchtime we instead had to kill an hour at the dock and only ended up with forty minutes in Williamstown, as they were not running the services as quoted. It meant we were very short on for time at Williamstown and, as we were on holiday, we did not have time to reschedule to another day or time. This was disappointing.
The trip was wonderful, giving you an amazing, different view of Melbourne and Williamstown from the water.
Our interstate visitors were very impressed and delighted.
The cruise didn't get off to a good start when we told we couldn't take the trip we had booked 3 months ahead of time because there was a group booking on it, but we waited and took the next sailing. The cruise itself was good; the captain kept up an interesting commentary and was friendly and accommodating. The boat was fairly basic, and without heating and the main door open it got very cold, but had everything required for a one hour cruise. Williamstown itself was lovely and we had an enjoyable couple of hours there.The boat left on time in both directions and was easy to find and board.
Enjoyed the cruise down the river and discovered some things I didn't know. The commentary was interesting though at times it was difficult to hear, not sure if it was the sound system or not.
The tide was high and our captain got us where we wanted to go. thank you.
My husband AND I WENT ON THE FERRY RIDE TO WILLIAMSTOWN ON MONDAY 30 DECEMBER. IT WAS A BEAUTIFUL SUNNY DAY AND WE WERE ALL SET FOR A LOVELY DAY. THE CAPTAIN I HAVE TO SAY WAS FANTASTIC, VERY GOOD AND INFORMATIVE About Melbourne. His name was Peter (I think) the commentary was be good. And williamstown. Was lovely to visit again.
One way to get out in the suburbs for a day and view Melbourne from a distance.
Great trip from Southbank to Williamstown and back. Scenery worth the trip and Williamstown very interesting. The river boat was OK - pretty old but comfortable enough for short trip. Attitude of the rude Melb River Cruises staff member at the wharf was a turn off. Will not book through them again.
The commentary regarding the history of Melb and the rivers/docks was excellent. We didn't go down the river in the kind of boat that featured in the ad!!! and the boat back was very basic and crowded.
just another ferry ride, nothing special ie no commentary.It was interesting to see Melbourne and the Yarra from a water perspective
Booking was easy but it was difficult to speak to anyone in Australia to clarify our trip prior to arriving in Melbourne.
On the day for our journey it was a little frustrating trying to get staff to confirm a return time from Williamson all the passengers had been told different times.
Then standing and waiting on the dock for an extra 20mins in the sun (not Viators fault) was very unfortunate for many elderly people waiting with us on Anzac day.
I was also disappointed the phone number provided on the ticket was not available for us to speak to anyone on the day, not even a recorded message to say no-one was available to take my call.
However the staff were informed and friendly.We would use your service again.
A little bit of disorganisation meant we had to change boats but the trip was OK.