Read what other Viator.com travelers think about the Melbourne City and Williamstown Ferry Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
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Lesley R
United Kingdom
A little bit of disorganisation meant we had to change boats but the trip was OK.
Linda E
Australia
The timetable on the site is no longer operational and the information concerning the route followed is unclear. We enjoyed the trip but had to make two visits to sort out a suitable time for the round trip. It was fine because we live locally but it would be very inconvenient if you did not.
Williamstown pretty one dimensional location compared to other locations in and around Melbourne. Wouldn't recommend it to anyone.
smooth sailing good friendly dude at helm. Boat in poorshape Leaking from ceiling above seat next to me! looked patched up with celotape and paper. Poor.But no major dramas.thanks.
The times shown for ferry arrivals and departures were very restricted compared to what was shown on-line. The ferry was aged and had damage to rails etc. Seating in the cabin consisted of plastic chairs, uncomfortable for an hour trip. The young man at the departure berth was rude. I would choose another service provider next time.
Sound system made some of the commentary hard to hear. Facilities on boat, e.g. refreshments were also sub-standard - kids of 3-5 generally don't like tea or coffee, which was all that was available.
had a great day. the trip over very good. onthe way back we saw a big ship being turned around by tug boats.
Tertia R
United Kingdom
The pilot of the vessel was having a running discussion with the other pilot and conducting trading his personal share portfolio whilst ferrying us back to the mainland. The pilot who ferried us out tried to point out the highlights to us, but kept being interrupted by the "trader" and didn't finish his sentences.
Anonymous
The driver's information was very good, but the boats are small and old. We asked ourselves first are we going on these, are they safe, etc.
It could have been so fantastic, but it was dreadful ! We were a party of 4 adults two small children and a baby. From Flinders Street Station it was difficult to get down to the boat jetty because of major construction work between the bridge and the jetty, and we had a bad experience with a contractor's trucks arriving to deliver materials, which was scary.The boat is difficult to get on and off, especially with children, baby and pram. some of us got off at The Science museum. The jetty, pathways, surroundings, and no toilet, were sobering. Is this really our destination??!! On the return trip, we apparenntly couldn't get the boat under the King Street bridge, Communication of this was poor, especially to those of us outside on the deck, (It happened by word of mouth!)
We learned that another boat was being sent to take us the rest of the way to the Arts Centre precinct. Most, if not all, of the stranded passengers opted to walk. We walked to Flinders Street and caught a tram to the station and then caught our train back to Camberwell.All of this in the rain !! It was actually a nightmare! Our interstate and overseas visitors were not impressed and we were embarrassed. definitely not recommended !!
Anonymous
The picture of the boat they advertise with is very different to the one you actually get. We were on a very old, smelly, wet ferry. The people we were getting the ferry with were actually shocked at the condition of the ferry. Being from Melbourne, I was embarrassed that this is what tourists see of our city. Due to the numbers, they weren't running all the ferries. While I understand this can sometimes happen, the customer service we were given was disgusting. I have never seen such an appalling way to treat customers. To top it off, they didn't drop us in the correct return point resulting in us having to walk and extra 2 kilometers to get back to where we started. I would not recommend this tour company to anyone.
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