Read what other Viator.com travelers think about the Melbourne City and Williamstown Ferry Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
My husband AND I WENT ON THE FERRY RIDE TO WILLIAMSTOWN ON MONDAY 30 DECEMBER. IT WAS A BEAUTIFUL SUNNY DAY AND WE WERE ALL SET FOR A LOVELY DAY. THE CAPTAIN I HAVE TO SAY WAS FANTASTIC, VERY GOOD AND INFORMATIVE About Melbourne. His name was Peter (I think) the commentary was be good. And williamstown. Was lovely to visit again.
One way to get out in the suburbs for a day and view Melbourne from a distance.
Great trip from Southbank to Williamstown and back. Scenery worth the trip and Williamstown very interesting. The river boat was OK - pretty old but comfortable enough for short trip. Attitude of the rude Melb River Cruises staff member at the wharf was a turn off. Will not book through them again.
The commentary regarding the history of Melb and the rivers/docks was excellent. We didn't go down the river in the kind of boat that featured in the ad!!! and the boat back was very basic and crowded.
just another ferry ride, nothing special ie no commentary.It was interesting to see Melbourne and the Yarra from a water perspective
Booking was easy but it was difficult to speak to anyone in Australia to clarify our trip prior to arriving in Melbourne.
On the day for our journey it was a little frustrating trying to get staff to confirm a return time from Williamson all the passengers had been told different times.
Then standing and waiting on the dock for an extra 20mins in the sun (not Viators fault) was very unfortunate for many elderly people waiting with us on Anzac day.
I was also disappointed the phone number provided on the ticket was not available for us to speak to anyone on the day, not even a recorded message to say no-one was available to take my call.
However the staff were informed and friendly.We would use your service again.
A little bit of disorganisation meant we had to change boats but the trip was OK.
The timetable on the site is no longer operational and the information concerning the route followed is unclear. We enjoyed the trip but had to make two visits to sort out a suitable time for the round trip. It was fine because we live locally but it would be very inconvenient if you did not.
boat was 20 minutes late,took an hour and 20 mins to get to Williamstown so didn't even have time to go and have a coffee.dissappointing
All was good, apart from arriving at the warf at 12:15 to get the listed 12:30 boat to williamstown for lunch and then to be told that there was a private booking and the next boat was at 1:30. All this with an hour trip there only really left us 1/2 an hour for lunch. Very very disappointing.
I was very disappointed with the trip. When we arrived to get on board we were told that the latest boat back from Williamstown would be 1.30pm instead of 3.30pm because of the hot weather. It was a very hot day[over 40 degrees] and the water cooler on board was soon empty. The cafe that the crew suggested for lunch was second rate. We had to wait 20 minutes in the extreme heat for the boat to turn up for the return journey and again the water cooler was soon empty. As it was a birthday gift for an English relative I was not impressed at all. Elizabeth R
We turned up for the 11.30am boat, which we had checked was running both on the web site and by telephone, only to be told sorry it is not running today come back at 12.30pm. Just what you need with two young children in tow! When the boat did arrive it was a very tired looking affar, the toilets did not work as one example. Not impressed