Pick up from airport to hotel no problems also back to air port will use again thankyou
Even though the driver was given the wrong hotel, he found us and we were on our way. Great Service.
Excellent service - hostess waiting and friendly - nice to have someone there when you come thru customs! She even escorted us to the departure point. That was my only gripe - that it wasn't as close as I expected and I would have taken a trundler for my luggage if I had realised this.
We changed our flight arrival time and forgot to tell the shuttle company! They were gracious and helpful and luckily were at the airport meeting other passengers so included us on the pick up so we didn't have to wait an extra hour. Thank you!
Easy to find lady waiting with placard at airport. Was greeted with lots of smiles and taken to the bus to be transported to Hotel. Was a very efficient and reliable service, and would definitely use again when I come back to Melbourne and recommend to other people.
Very efficient - picked up from the hotel lobby and dropped off 20 yards from the airport check in. Timed to perfection - Thank you
The driver was actually early and waited for me so it was nice to have a wonderful service. The driver did a wonderful job pointing out local highlights on the way back to the airport so it was nice to have that commentary
Came right on time and got to the airport with plenty of time to spare.
Pick up from Hotel right on time, friendly kiwi driver. Will used this service again.
We were 10 minutes earlier than the stated time but the driver was already waiting at the pick up point when we arrived. A very friendly driver!
Our van was waiting for us when we left the hotel. He said he got there early. We appreciated that, because we didn't want to be late for our flight. We were the only passengers to the airport, so we went directly there, and arrived in plenty of time. The driver was friendly and polite. We would recommend this shuttle service.
This shuttle service was on time. It was full, so we had to sit in the back, but that was OK. It served our purpose getting to the airport in time for our flight.
The driver were very prompt and I've have used this service a few times and have been very satisfied
Excellent service. On time. big help with luggage. Would use again.
Arrived ahead of time and left early which gave me plenty of time at the airport.
Friendly, chatty, well mannered and approachable
Very friendly driver, who pointed out all the sites on the way to the hotel and gave us a bit of history.
Right on time and called me as he was nearing the hotel. Friendly driver, prompt, courteous, clean bus. Highly recommended.
As stated. As I was the last person to be picked up, this was almost a 'personalised' service straight from my hotel door to the domestic terminal.The driver also lifted and packed my luggage for me. It made life so much easier and I will book again next time I am in Melbourne.