Read what other Viator.com travelers think about the Port of Melbourne and Docklands Sightseeing Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
views were spectacular, narrator was excellent. would definitely recommend to a traveller
I really enjoyed the cruise!
It was a really nice way to spend the morning. The staff were really helpful and friendly.
This trip was great. You get a totally different view from the water than you do from the roads and bridges. The captain was very informative, he knew the local history well and his commentary created a pleasant atmosphere. Great value for money.
This is a wonderful way to see parts of Melbourne that you don't see on walks. The Williamstown cruise is a must-do, the scenery is so beautiful. Skip the on board coffee; you have to get it yourself and it's bad. Leave the coffee break for when you dock in Williamstown and enjoy a lovely coffee and meal at one of many well priced cafes or restaurants.
It was interesting and informative. The fellows running the ship were helpful and had terrific manners. Thank you.
When we arrived they said they couldn't get us on the 3:30pm cruise, even though we specifically booked it with Viator for 3:30pm. MElbourne cruises said that's not their fault as we didn't book directly with them.... after reshuffling other people, they got us on board, however, the nice long river boat we should have been on had an issue with the motor, so we had to go on an old, small, damaged boat with limited outdoor seating and no commentary if you were lucky enough to sit outside. We travelled just the other side of the Baulty Bridge and back..... overall uninspiring and very expensive for the experience. I wouldn't book this again.
Its South Gate, not South Bank! We found it with help. We got there, but our cruise wasn't running, so they gave us a free upgrade to go on a longer cruise. That was the good point. The boat doesn't have seating fixed in place just chairs, luckily the boat ride isn't rough. It had serve yourself coffee and tea. The tea was very nice. It had a toilet so that was good! Our trip to Williamstown was an interesting one! The person washing the boat and the driver seemed to be a bit off. They were very rude. When we took off he pointed out sights in Melbourne that were broken like the big Ferris wheel and how much it cost and what a waste of money. Then he kept pointing out things like the two towers either side of a bridge, with a cost of X amount total rubbish. He told off the rowers on the river in a derogatory manner. He told off a fisher man fishing off a wharf we were coming to in a derogatory manner. We were wondering what sort of cruise we had booked. We were not impressed! I wish I knew the name of these persons I would certainly complain to the manager. But I wasn't game to get their names in case we were told off. Our trip on the way back was much better! The driver and his co-driver were much better! They pointed out sights of Melbourne giving us historic information and trivia information about the different things and bridges. Nice ferry ride back to Melbourne, but being a person from Sydney these cruises could really lift their game! And have boats with fixed seating.
The boat was hopeless to get on and off. Many people complained they weren't sure if we could all get on! The trip itself was good but I would not recommend it to anyone because of facilities or lack there of.
Rang to confirm our cruise, turned up to a very ordinary greeting and they tried to board us on a fishing boat, no toilet!! Yeah, with 5 children that would have been interesting. After voicing that 'this isn't what I booked', we were reluctantly advised we could wait another 45 minutes and go on a larger boat. Did this but the day had been ruined. Wouldn't recommend pre-booking anything until you get there and see the competition!