Read what other Viator.com travelers think about the Private Arrival Transfer: Melbourne Airports to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
driver was great, patient even though we were delayed quite a while.
Absolutely wonderful! Traveling alone with my 7 year old daughter meant that Skybus just wasn't an option. These guys were friendly, helpful and made the entire process of airport to hotel and back smooth and painless.
Sam, our drive,r was waiting for us near baggage collection holding the sign for us. He had previous text me to advise of his position on our arrival. A very friendly, curtious driver, he was very well groomed and we had a great trip into Melbourne to our hotel. (Thank you Sam)
Terry collected us at the airport and gave us some great tourist tips and a basic rundown of the CBD for our first trip to Melbourne. Highly recommend this service if you can get Terry as your driver!
After long journey we were very pleased to see our driver waiting for us. Journey to our Hotel was direct and driver very pleasant. We were very glad we had booked the transfer.
My wife was delighted and surprised by the treat I had in store for her. It was great being picked up at the airport and meeting Les. We loved the ride in the black Chrysler sedan - a real luxury! This got our holiday off to a great start. Thank you!
My only suggestion would be that, perhaps, the sign with my wife's name on it could have been a lot better. It looked like it had been handwritten on a piece of cardboard - for a luxury pick up this was not very good. Everything else, however, was perfect!
Tony our driver was wonderful, he was very informative and friendly as well.
Excellent service with nice car, driver waiting as we emerged from customs, and friendly. Would definitely use again.
Everything was great. and well prepared . Thank you for punctuality and politeness.
Terry the Driver and the Car were excellent, I couldnt give them a high enough recommendation!!!!!!!!
Punctual and with nice clean vehicle was nice to have there waiting after a long flight
Our driver Frank was fab! Really friendly and super helpful. A private transfer was the best way to start our holiday, no hassles straight to our hotel in style!
Transport from airport to hotel was excellent. Driver's were great very friendly and excellent drivers. Could not fault service and quality of vehicles. Will definately be using them in future trips to Melbourne
The driver was very corteous but in a hurry, our plane was a little late landing and also he had not checked how to get to the hotel so we drove around abit otherwise fine.
Syed Wajahat H
There are other options but when time is in question take it.
At least this driver had a car big enough to transfer ourselves and our bags. He did a bungee cord to accomplish this though. You would think the company would have known not to send a small car when it was time to go back to the airport.
I was double booked and had to pay for both cars. Said it was my problem. Will not use again in Melbourne.
Note from Viator: In this instance flight details were changed and the operator was not advised accordingly. It is important if your arrangements change anytime between the booking date and travel date that the operator is advised so that the best service can be provided.
Driver was not there when we arrived. When we finally borrowed a phone to call, there was much confusion as where to meet. We had to carry a luggage a distance to the final meeting place. It would have been much easier just to jump in a taxi.
We were not met until 40minutes after our flight arrived. After contacting the company twice; being treated as if the problem was ours; being told a) that the driver had been waiting for us for over an hour + we hadn't turned up - the flight actually arrived 15 mins earlier than scheduled, so we were definitely there
b) second call revealed that we were late so the driver had to go + find a car park rather than waiting in layby
Finally, the driver arrived + said he'd been held up in traffic + that he'd tried to phone + no one answered so he sent a txt. There was no evidence of these occurring on the phone.
Although the driver was pleasant + helpful in the end we were disappointed in what happened so cannot rate our experience