Everything went smoothly from airport pickup to tour arrangements. Though the mix of tourists differed each day, we happened to get the same guide for the 4 escorted trips Miguel - and he was great. We liked the mixture of day trips and time to ourselves. Hotel Hampton Inn was excellent - and location perfect. Tour was an excellent value, costing little more than hotel alone if we had booked it separately.
Too wonderful trip. Guides introduced and escorted very kindly, so I could understand about Mexico.
The tour was very good. All the guides / drivers were great. They were well organized and the time spent at each site was well used. Some great places to see! Hotel Geneve is fantastic. The only issue is the traffic whichever makes some of the days rather long.
This trip was outstanding and well worth the money. The cathedrals and pyramids were spectacular. Silver in Taxco was to die for because of quality and price. The chicken mole was scrumptious in Puebla. The Forklorica Ballet at the Bellas Artes was magnificent. I highly recommend this trip.
I and my husband recently came back from this tour. I highly recommend it as a family or a duo get away as it was very well organized, professional, friendly and fun. Daily tours are well balanced so that one can also wander around by themselves to explore the city. The best part of the trip was the friendly staff starting from being picked up at the airport to different tour guides. We could really tell they were all going out of their way to accommodate each and every one of us. We also liked that we were given tours not only inside the city itself, but taken out to other surrounding interesting places very well worth visiting giving us a chance to get a real feel of the country, the people and what it is all about. I am not going to lie we did come back exhausted and a little bit overwhelmed, but it was a good thing given you have only 5 days to a 20 million people populated city and its surroundings. Highly recommend!!
Excellent hotel, excellent tours and guides, excellect drivers! I loved it! I will highly recommend Viator to all my friends. Thanks for an unforgettable experience!
Absolutely fantastic! Best tour to Mexico I ever took! The tour guides were knowledgeable and courteous! Mexico City has lots to offer, the food was excellent and I definitely want to go back and see more of the cities we visited in detail at a later time! Loved it, loved it , loved it!
We found this tour fabulous. Hotel Geneve was superb and in a great location. We had an American breakfast included in the price and that was very nice - eggs or fruit platter, fruit juice, toast, tea/coffee. When we arrived at the airport we were greeted by the tour representative. He was easy to recognise with his company uniform and he had our name on a message board. He drove us to our hotel and was very pleasant. He gave us our itinerary which was very detailed day by day what we would be doing and pickup times. The day tours were done in a slightly different order to that specified on the website, but that was not a problem. The daily tours were really interesting and we were picked up at the hotel within 15 mins of planned pickup times. All tours went according to plan, except for 1 which was estimated at 4 hours but we were away over 6 hours and we had to buy a pricey lunch that we weren't expecting. Each day we were phoned by a tour rep asking how the previous day went and reminding us about pickup time for the next day. They were very attentive. On the day of departure our driver arrived 30 mins early but we were ready and waiting so it was not a problem. The traffic in Mexico City is usually chronic congestion (except for Sunday morning when there wasn't much traffic about) and the tour company ensure they get people to the airport in plenty of time for their flight.The price of this tour was very good value and it is very well organised. I thoroughly recommend it.
That's the way to see the Mexico City. Though be prepared to stay stuck in traffic. Guides were really good. English was good too. Tour company is exceptional in service. Hotel Geneve is awesome. This is the way to visit Mexico City and the areas around.
Hotel Geneve excellent. Pablo a wonderful guide. However the day we visited the pyramids was a weekend and also a National holiday. We queued for 2 hrs and did not reach the top as our tour group had to leave. Very disappointing. May I suggest the Pyramid day tour be listed on a weekday and not a public holiday in future.? The tour to Taxco Silver City was particularly enjoyable. We did find after 3 very long 10-11 hour days we had to miss the City cultural shorter tour the next day to have a day of rest!! (But I must mention my sister and I are 80yrs - so can be forgiven!) We did the hop on/off bus the next day. Overall a wonderful few days in a lovely city. Thankyou Pablo.
This was an excellent trip and very good value for the money. The hotel was well-equipped and conveniently located adjacent to the Zócalo. The dining area on the roof terrace provided stunning views of the cathedral and the surrounding area. With regard to the tours, they were excellent and the guides were well-informed and professional. The only criticism I have is that there are some long trips of 11 hours or more and if you have them back-to-back as we did it is grueling. In fact we missed the second trip to Cuernavaca because we were knot ready for a long day in the hot sun while we were on vacation. However, this is my only criticism and I would definitely use this tour company again.
This was a fantastic tour for which we must congratulate your local operators. They were extremely professional in everything they did yet also made our tours informative and fun. It was a very busy programme but it did allow us to get a real taste of Mexico City and the surrounding areas. Great value for money
We really had a great time on the tour. The guides were very knowledgeable and friendly. They also spoke good English. We forgot our camera on returning to the airport. It was located and sent back to us. They were helpful throughout the tour.
So go and see everything. Security was not an issue.
Laurie W USA
We had a great time on this tour. The sites were beautiful. The tour guides were awesome. Highly recommended.
It was a fantastic 5 days vacation in Mexico! I could never experience the same without my lovely Mexican guide. The accommodation is safe and comfortable. Thank you Viator for making my holiday so special!
I had a blast! It is a great way to see Mexico given the fact that my Spanish is very limited. The tour itself is a great mix of historical sites, culture and local life. The Teotihuacan Pyramids was amazing! Cuernavaca is a very laid back city full of life. As a single female traveler, I felt totally safe with the company of my guide. He is really informative and friendly. Highly recommend this trip to whoever visit Mexico for the first time!
Travelled in a car, guide/driver bilingual, traffic meant late return
This package was well put together on the whole I thought and covered as much as possible in that time. Be prepared for long days with a fair bit of travelling. All but one of my travelling companions each day were Spanish speakers but the bilingual guides ensured we got all the information during the tours on 3 out of the 4 tour days. On the half day I was the only English speaker and the guide struggled with limited English very apologetically and I struggled with limited Spanish. We did not seem to cover all that was indicated in the blurb and that day was a little disappointing especially after the highlights of the previous days. The Hotel Zocalo was in a great location if you are not wanting the upbeat end of town with coffee shops, restaurants and an active nightlife. It was a good choice for my needs and at the centre of all the action I could cope with. The view from the restaurant at breakfast is magnificent...the best on the Zocalo, and the hotel staff were genuinely friendly and nothing was too much trouble.
This is an excellent package for single travellers with limited time.
Michael W United States of ...
Saw everything promised with few exceptions in our Central Mexico tour. Traffic in Mexico City delayed things enough that we didn't get more than a drive-by of the Cortez palace in Cuernavaca, spent all our time on the cathedral visit there. An overnight in Taxco would have made that long day more fulfilling, with more time to spend investigating the byways of the town. Our guide/drivers, all of them, were aggressive but competent on the road, and comfortably bilingual. My wife speaks Spanish, and talked animatedly with other passengers in the vans. After a long journey through the south end of Mexico City we were delighted with the utter change of pace as we boarded the Aztec boats at Xochimilco. Our first experience with a week-long guided tour exhausting, but it will have us coming back for more.
We enjoyed our tour very much. We felt it was good value for themoney we spent. The Hotel Geneve was lovely. The tours were interesting and the guides were all very accomodating. We have recommended this tour to a number of our friends!
Ana M L USA
Would give 5 stars but local tour company screwed up my name, itinerary and was completely unorganized! The tours in this package are GREAT! Lots of local, Indian and Spanish history to learn, beautiful 16th century churches to see and 4 different pyramid complexes to visit. The hotel location and amenities were superb - worth every penny!
Pyramid visit was excellent in teotihucan, hotel was nice. Cuernavaca, texco nice
All days were shuffled from original itinary so got Monday for cititour and all museums were closed that day
One of the tour guides did not explain very well in English
Hope we could have been given more time in Pueb
For the price I paid, it was great. Do expect that just picking up and dropping off various clients from different hotels will clip at least 2 hours from the tour. I did not pay for a private tour and it was fun to meet new fellow travelers, so it was not a big deal for me.