Read what other Viator.com travelers think about the 8-Day Best of Mexico Tour: Mexico City to Cancun. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
This is a great way to see different parts of Mexico. Mexico City was nice, and the ruins of Palenque, Uxmal, and Chichen Itza were amazing. I would have liked more time in the colonial town of Campeche - we arrived at sunset, stayed the night, and left at 8:15 the next morning. The guide, Andre, did a great job. I would highly recommend this tour to anyone who wants to see more than just the beach resorts of Mexico.
The tour was excellent and the tour guide was very knowledgeable. The hotel rooms were clean and big.We could have stayed one extra day to see Mexico city. The other problem was that the other people on the tour were almost all Spanish speaking tourists so the tour guide was explaining and talking in Spanish 80% of the time while we signed on for an English speaking tour guide.
It was really good and enjoyable . The guide was excellent and the hotels were good apart of the hotel in Mexico City ( gallaria plaza ) . Wished to have better hotel although its location was good .
We were put into mixed group therefore guide was forced to speak two languages: Spanish and English, which created a lot of inconvenience and information lost. Guide was not grate, sometime he didn't know the surrounding area. When we come to VilaHermosa nobody told was about we'll be pick-uped from our hotel. Due to information absence we also were forced to pay for our dinner despite it was included.
When we arrived in Cancun we had problem with reservations in Hyatt hotel. No one Mexitours telephones work, including 24/7 (as usual). Therefore we were forced to sleep 4 people in one room.
I am not sure about using Viator in future.
The only good things about this tour are the hotels, the fact you get to see all the Mayan ruins, and the bus was of a high standard. Other than that, it is very rusted, the included meals are not good, the tour guide mainly spoke in Spanish and it was generally disorganised.