Read what other Viator.com travelers think about the Mexico City Airport Round Trip Transfers. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The 1st part of the pickup was a mix up. We came in at terminal 2, and the driver was at 1. Had to find help to get to #2, and when we got to one, had know idea where driver was. Did finally hook up. Had a slight bump on the way to the hotel, as a car hit our car, nothing major, but Mexico has a very slow way in settling these events. Driver was extremely pleasant. Our driver was Juan De Dios Torres, and was excellent We hired him for the next day, as we did not want to do a regular tour. We felt safe and had a fantastic day..
The airport transfers service was great. The only detail I would suggest improving is that the driver should pick you up at the terminal you arrive. We had to transfer from terminal 2 to terminal 1 in an airport shuttle with an extra cost. Besides that, the driver was on time and drove us quickly to our destinations.
After some problems to find the driver when I arrived in Mexico City - he waited in Terminal 1 where I arrived but I went to Terminal 2 following the instructions I had got in advance. To find each other took nearly an hour and forced me to contact the local operator. When we finally found each other everything went well. On the way the back I was picked up just on time and everything went very well.
The round trip transfer from airport to hotel worked just fine--I would book thru Viator again-your agents most helpful and polite
Airport pick up is from different terminal so additional information should be given about the transfer bus between terminals or pick up should be arranged to meet all flights.However transfer itself was comfortable.
Great service. First time pickup place is not very clear. Next time I know and definitely use the service again.
Our pick up at the airport was on time as well as pick up at the hotel on our way back. However, when we arrived, we were not picked up at the terminal of our arrival, but were instructed to go to the other terminal. The train was not in service that day, and we didn't know where to go. Thankfully, I speak Spanish and was able to find out where the shuttle bus is, which took us to the other terminal. With lots of luggage, that was really a hassle. Other than that, very smooth and timely operation.
I waited for too long (over 30-40mins) when I first arrived at the airport and had to make phone calls to find out what's going on. the service and driver was good. A bit pity they don't speak English.
The return pick-up was really too early. I know you don't want me to miss the flight but I think next time I will arrange my time as I got to the airport way too early.... I rather stay and see more Mexico in the morning before going to airport 3.5 hours in advance. Totally unnecessary.
Ok as trasnfers go, especially in Mexico City traffic.
Very bad experience on arrival. The information for finding the rep AND the actual rep, were all for the wrong terminal even though they had my flight details. Quite a lot of unecessary hassle and delay!