Read what other Viator.com travelers think about the Port of Miami or Port Everglades Departure Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I throughly enjoyed my experience. Carlos was on time and very professional. Would definitely recommend
Picked up on time by friendly driver. They delivered exactly what they promised and to a good standard.
Was wonderful waited about 20 mins after call and everything went off with out a hitch. Will use again when area.
We waited less than 1/2 hour for our driver to pick us up. There was an enormous amount of traffic. It was raining and there were multiple accidents. The only part of our trip that I was not thrilled about was the fact that the other passenger we had to pick up was in a home. I felt a bit vulnerable driving into the neighborhood to pick this man up. Our driver was pleasant and drove well. We booked this shuttle on line and we assumed the van would look like the one in the picture which had a big wing on the side and was very easily spotted. However, when we got to Fort Lauderdale there was another company we were actually dealing with. Their vans had no distinguishing marks on them. We were told the van number and had no problem finding them. So, all in all, we had a very good experience with this shuttle system.
After our discovery that your van was not called Viator, we had no problems with the lovely lady that helped us from Super Shuttle. The driver was so very pleasant. The only problem was that we wanted to get to Miami Airport asap and he made another pickup which took up a lot of extra time that we had counted on using to go shopping before boarding our flight back to Barbados. We weren't able to shop as long as we wanted since many things are not available here on our little Caribbean island. We are Canadian citizens and just had things we needed to accomplish.
Confirmation call to my mobile phone prior to pickup from cruise ship was a nice touch, but there was some confusion at both pickups - - Miami Airport and Port of Miami. Drivers were courteous and professional in both transfer trips.
The trip was smooth, pickup was well coordinated and our driver found us right away. Our driver was very nice and an excellent driver.
Had to wait half an hour for shuttle to arrive. Journey itself was fine.
Very unpleasant experience, didn't accept an electronic voucher as stated on the email. It wasn't the drivers fault I blame viator. Will not be using them again to book.
Note from Viator: Thank you for your feedback. We're always looking to improve our content and have corrected this information on our product page. We do hope you will consider using Viator again.
Called for van from Port Of Miami, waited almost an hour and it didn't show up. Ended up paying another company for a ride to the airport. Wasted my $.
I have used super shuttle in LA and the Miami super shuttles are the most poorly organized. I was not impressed at all!
very poor communication between dispatch and driver. they ran our driver in circles for over an hour around the terminal looking for passengers. they didn't respond to his calls, he had to call dispatch on his phone to reach them. driver was trying his best, poor system.
When trying to connect with the transfer company, the operator was rude, snide, and unpleasant. Again when we called to let them know we were ready for pickup, she was the same. We will not be using Viator or the transfer company again.