Read what other Viator.com travelers think about the Foxtown Outlet Shopping Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
An experience, but we found the outlet a little disjointed and were disappointed that some could not speak English at all. We would have thought that was a pre-requisite. The tour could be improved by better location mapping.
Description of the says that the tour last 6hrs15mins. This is inaccurate as the tour actually lasted 8hrs15mins. This resulted in having us to cancel all our plans we had. Please change the duration in the description.
If you are looking for cheaper than normal 'couture' for adults then this is the place to go.
If you are looking for clothing/shoes, etc for a young teenager, this is NOT the place to go.
Organisation and bus ride was fine. But my daughter and I had pretty much 'done' the entire outlet centre within 1.5 hours (leaving us 2.5-3 hours to utilise).
I suggest that you go to the Foxtown website and check out exactly which stores are there to be sure it will cover your requirements.
Its just a bus ride your paying for, bus was good, on time and left on time. Was funny to see people who were told to be on the bus by 7pm, running behind the bus, when there in another country than there starting destination.
The price are not that great and variety of shops not as many as in florence outlets . Definitely not coming back .
The drive and scenery was good, but the overall tour could have been better or I could ave chosen to do something else . The driver was a little rough and didn't explain things properly or better and of course many of us were not from Europe. The first big problem or misunderstanding was about the "tax free" shopping. When we were crossing the border back into Milan, he stopped and said something over the microphone but didn't quite understand. Needless to say, something was mentioned about shopping and tax free and that we should ask information once at the outlet. Well I did and they told me I had no problem. When we stopped at the border, I saw folks with a special envelope and when I asked one young lady where did she get that, she said the store gave it to her. I didn't get one, but I didn't spend over $300. So I say that to say, whoever the tour guide/ driver is, they should be a bit more clearer in explaining something like that for especially travelers who are not familiar with certain laws and or restrictions. I could have gotten in trouble :-). I for one don't need 4 hrs to shop if I know what I want, I go get it and its done. I also thought the tour specified that we would get coupons to some stores which would take an extra % off but the only thing that was handed out to us was a coupon off for chocolates. I personally could have done without going and done a different tour. I'm no shop o holic, so maybe I should not have gone. It was just OK!
The shops did not warrant a trip - found better deals elsewhere. Seating on the bus was chaotic - with passengers changing seats on the return trip.
Foxtown Outlet Shopping Tour was only a bus trip in terms of your service. Shopping center was good. But our 2 storey bus was not. Because it was full of people and I couldn't find a place to puy my shopping bags. Almost everybody in the bus was in the same condition.
foxtown doesnt offer much and the price is not much different with stores in Milan
A bit disappointed as not really outlet shopping in the Australian sense.
Foxtown outlet was rather disappointing with many stuff from previous seasons. The Space in Florence would have been much better.
The trip itself was great because there is a coach that takes you from Milan to the Shopping Center in Switzerland, and back. The coach driver however was extremely rude to myself and some of the other passengers, which essentially ruined the trip because when you're paying for a trip on your holiday the last thing you want is a rude driver. I wouldn't book again in the future.
We read the reviews before booking this tour and realised it might not be what we wanted but chose to go. We did not enjoy it due to the lack of instructions given to us. We had to ask where to meet etc, and what the driver told us turned out to be different from on the ticket. The shops are all designer labels, so no other choice. The sales for the new year, which we felt should have been very good, were not that great. We moved around swiftly, so we covered all shops, and then we had quite a bit of time left, so went to get some food and not much choice at all. Some shops took Swiss francs and others euros; it would have been good to know this before hand to work out change overs etc. On a good note, yes the view of Lake Como was lovely sitting on the right hand side of the bus going to Switzerland, and it was lovely up top to get some pictures.
Foxtown was nice but we waited a long time both ways at the border. It was nice seeing Lake Como as we were going up to Switzerland.
The price was right as my wife and I won in the Casino and had dinner at Foxtown and had 25 Euros left over. Didn't feel like we were in Switzerland, but an Italian shopping mall. Nothing special here.
The scenery was nice, but I could have more information about the nature of the shops there, or other possibilities nearby.
It was not a tour but a bus ride to the outlet mall. It had no tour guide and the bus driver did not answer no questions and was very unfriendly. Tour did not meet my expectations.
Unfortunately didn't make it as it was the milan marathon, all the roads were shut and we didn't get to the bus in time :
Very disappointing and over priced. Prices were in Swiss franks not euros which I wasn't expecting.
It is a waste of time, I will not go back to Foxtown, anyway the service is not good at all, the driver and the guide are so rude
This "outlet mall" is way over rated!!!! The prices are not inexpensive, I understand that most of the stores are designer stores but the prices are still pretty high, especially with the dollar/euro exchange rate being what it is. We sighted a few bargains, but they were few and far between. In addition, the place is like a maze, there are three buildings with three levels each connected by corridors, there are signs but getting your bearings can be a chore.
If u had been to US outlets u will not be interested in this outlet. Was disappointed as the review seems good.