The service was not bad. I give it a 4 because I didn't have the "wao" factor I would have expected to have. It was just alright....
Tour was great. Both the tour guide and driver were good and friendly. However, we were under the impression that we had booked both dunns River Falls and Ocho Rios Shopping Tour, JTL Rep at the hotel insisted that we were booked for Falls only. Ended up paying additional for the shopping tour.
Website is not clear in making this distinction.
Had a wonderful time at the falls but was disappointed with the shopping. We'll return to the falls but shop on our own time.
This tour is great, just don't go on Wednesdays or Fridays because you will have to contend with the cruise ship tourists, which was overwhelming. We made that mistake and it was chaos (not really ideal for climbing up slippery rocks with rushing water), but I would recommend seeing the falls.
From the tour description, I had expected to be able to walk around Ocho Rios and choose a restaurant for lunch before going to the Falls. However, there were 3 bus stops - at a small mall (we were given discount coupons), a pottery outlet and a local craft market - so if you are looking to shop on your own in Ocho Rios, this may not be for you. The lunch was at a pre-chosen restaurant with a lovely location by the sea, but the food was so-so and a bit expensive.
The Falls were beautiful and everyone enjoyed the climb. WATER SHOES ARE REQUIRED to climb the Falls and you can purchase them there.
The guide and the driver were great, and they picked us up on time.
very straineous for senior citizens. recommended fro younger people.
I really enjoyed the Dunns River Fall and ochos Rios shopping tour. The driver and tour guide were awesome. The Dunns Falls is a must see- its beautiful. The only thing the I would say negative is the craft shop where they take you to shop if you are not a person that knows how to bargain this experience is very intimidating. Overall, a great day.
A good excursion shopping could be improved slightly, lunch was fantastic, howevr some other operators included the cost of lunch within the initial cost, which was approxiamately the same as what we paid and then had to purchase lunch as an extra cost
Taj Mahal shopping was ok if a little rushed. Would have prefered longer than 45 mins to have a proper look round. Craft market was a whole new experience and it was hard not to buy from the traders especially when you might be their only sale for the day, very reliant on the tours that go there. Remeber to barter!! The guide was great and knew ALOT about the island. We opted for the lighter lunch of beef patties and large bread roll, 7usd with a drink included rather than the buffet at 16 usd each, which the guide kindly went and got for us when we were at the craft market. Dunns River was exhilerating but would have liked to have spent more time there rather than at the restaurant.
It was a good tour but a litttle too much shopping for my taste I felt like an open purse, but once I got to the falls it was the best. The lunch spot was good as well.
we had a great tour guide. I was a little frustrated when i checked the night before about where to meet and learned I had to get a voucher from the bus counter when it did not say that anywhere on my voucher. shopping could have been a bit longer, felt rushed and specifically directed to certain shops when there were many in the area to choose from. the time at lunch and the falls however was perfect, no rushed feeling at all there. our tour guide Carol and driver Martin were awesome!!
The tour was very nice, but to many time restictions. More time could of been spent at the falls.
The Falls are fantastic - something that you have to see while in Jamaica. I knocked a star off because the tour itself wasn't fantastic. They really pile people into this waterfall - you never really get a view of it without people in it. I didn't really care about holding hands with other people, but it kind of sucked waiting around for the next person to go over a rock, or jump in the water, etc. We only spent like 30-40 minutes climbing it - I wish we could have time to do our own thing instead of following in a line. Also the whole time they're filming you and making you do silly stuff so that you buy the video afterward - and when you don't want to, they give you nasty looks. Tourism at its finest. :]
This was truly a great experience. I would do this tour again in a "Heart-Beat". Our tour guide, Desirene was simply FANTASTIC. The shopping part was a little bit rushed, but otherwise everything else was a BLAST.
Although the tour is very crisply run, you do not get much of a chance to wander in the non-tourist areas. This is really great if you just want to grab some souvenirs quickly and make a run through the Falls while not having to worry about transportation.
We only did the falls tour and it was exciting. The falls are fast moving water over a slow rising bed of rocks. The guides are great and help you over the rough spots. We are in our sixties and made the climb just fine. Water shoes are a must only if you are going to make the climb. Fun adventure!!
Angela B H USA
Tourist beware! They will take you to the "crafts market" which is like getting beat up and askingpaying for it. DON"T GET OFF THE BUS!!! The falls were a blast and having a guide made it even more awesome! If you take want a self guided tour, you would be better off taking the "bobsled tour" the bus was much nicercleaner, and it takes you to Mystic Mountain and the falls, so you don't need to make the 2 hr. each way bus trip more than once to do the canopy tour, bobsled, and the falls!
Tina M USA
loved the falls and the guides but not the shopping. The shopping was in shopping centers in which all shops were the same and run by middle easterners and not native Jamaicans. The only fun shopping stop was the one at a true Jamaica shopping area. If I had wanted American or middle eastern shopping I could have stayed in the U.S.
Leonie B United Kingdom
I thoroughly enjoyed the falls. I didn't think I would get to the top especially when you're at the bottom looking up but surprise, surprise I made it and it was everything they said it would be, exhilirating, fun and so worth it. I would definitely go again. Wasn't so hot on the shopping as I didn't feel we got to really experience the 'local's hardware as we were taken to 'main' shopping areas who were already making money. Other than that, absolutely great.
Thomas M USA
Definetly bring ur credit card and to go shopping. Gold & diamonds are definetly worth it!!! Local shopping was a bit dangerous and i stayed in the bus because i did not feel comfortable. Dunns Falls was awsome.
Carl P USA
An adventurous person might frankly expect more out of this falls. It was fun nonetheless, but don't know if I would ride a bus for hours to do this again. Would recommend doing at least one. I highly recommend bringing your water shoes if you're going to do this.
Martin G Canada
A bit to long to pick up people, but the falls are a great things to do. Take the full day tour with shopping.
Lisa G United Kingdom
Really good day at the falls. The tour guide was really good and had the whole bus learning the Jamaican lingo! Yeah Mon, Irie, etc. Not good with small children as you have to watch your step and wouldn't really be able to carry kids safely whilst climbing the falls. People on our bus had booked locally with an 18 month and 3 year old therfore could not do the climb and had not been advised this was not a suitable trip for children.