Prompt, clean comfortable minibus and excellent communications when my plans changed unexpectedly - great value and would highly recommend.
The web site was easy to use; the follow up on the reservations was great. At the airport, the representatives were all very friendly and very helpful. Our trips to and from the airport were on time. The drivers were nice. Our driver on the trip back to the airport, Michael, gave us lots of information about the country and pointed out areas of interest stopping for photos, etc. We would definitely use Viator again and recommend it to friends. Thank you!
Very satisfied with the airport transfer and would use them again. They were on-time and very professional. We had a bus with several couples from the airport to the hotel and a private care on the return to the airport. Definitely cost effective!
Straight shot to hotel and straight shot back 2 1/2 weeks later.
--The day before your return trip, you need to call the "Holiday Services" contractor for Viator Transportation in Jamaica to verify time for pickup at your hotel.
I have tried other companies in Jamaica and had some bad experiences, but with this transfer it went perfect,when I phoned the company I got an instant reply, and they organisation was on the ball. I will highly recomend this company to anyone who goes to Jamaica, the prices were competitive and the drivers were good, friendly and drove very carefully.
We booked Viator for local transportation to and from hotel to Montego Bay airport. Our inbound flight got cancelled and we arrived a day later. They were very accommodating in changing the prepaid trip to the next day without any penalty. They are very punctual. Their cars and vans are very clean and comfortable. Their drivers and airport staff are very pleasant and courteous. We will use them again and recommend them without any reservation.
Drivers were efficient and very courteous. We had a nice drive both ways.
We had great service to and from the airport ...we were expecting a bus but had a private car both ways....clean cars and very pleasant, courteous drivers!
Excellent experience, comfortable (private) sedan, outstanding, safe drivers, friendly and courteous, on time…and all that for a fraction of the price for the round trip -Montego BAy - Ocho Rios in a similar limousine that our hotel wanted to charge us. Highly recommended
I am in love with Viator! With my travel delays and cancellations during the NYC winter storm, you guys have been most accommodating with the changes in my travel plans. The staff went above and beyond to provide excellent customer service. I am extremely appreciative of Viator's staff and exceptional customer service.
Overall everything went well and smooth. The ride took less time than was expected which was very nice.
We have to give special credits to drivers- nice people.
Transportation on time! It is amazing as they told us they would pick us up at 12.15pm and they were at the hotel exactly at 12.15pm. It does not ahppen very ofthen these days :)
everything went well we were taken care of right away even though I had forgot to confirm as I know I should have
perfect timing and service!will reccomend anytime and will use it again, definitively!!!
This definitely the way to go. The trip was pleasant and it is the best value
So glad we were able to pre-book our airport transfer to and from Negril which is nearly an hour and a half away from the airport and I was very pleased with the cost. Sydney was our driver both ways and was always on time and courteous. The gentleman who greeted us at the desk was also pleasant and knowledgeable. Great experience. The service is through Holiday Services and we will definitely use them again on our next trip to Jamaica.
The Airport Transfer team was there when I arrived at the Montego Bay Airport from Miami Florida. I was immediately led to my bus which drove me to the Grand Palladium Hotel and Resorts. On my return day, Your driver picked me up right on time as scheduled. My flight was at 8:30 am. The initial pick up time was 4:30 am which was too early. I therefore rescheduled for 5:00 am. We arrived at the Montego Bay Airport at 5:25 am when the airport staff was not even there. It was a long wait until I boarded the plane. You have to review your pick up time in the future. Overall, your service is excellent.
Dr. Ako Doffou
Stamford, CT, USA.
It was a great ride from start to finish. Bernard Johnson was wonderful. I will be requesting him again, we return January!!
The roundtrip ride was smooth and comfortable. The drivers were extremely kind, engaged in conversation and gave all-around helpful information. I was nervous at first but the drivers made me laugh and enjoy Jamaica. Thank you again!