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David H

5 star rating: Highly Recommended
November 2015

Good car, helpful and efficient driver. Good people to work with.
A word of warning. We arrived when immigration was very busy and it took us a long time to get through.. One hour's wait from the flight arrival time is included. After that they charge one Canadian dollar per minute. It was good that I phoned 55 minutes after landing. If you are not there and do not phone, they treat you as a no show. None of this is unreasonable but it is as well to be warned.
The Limo desk is at the exit to the terminal - follow signs for taxis.


5 star rating: Highly Recommended
May 2015

Very nice, clean comfortable vehicle, courteous and friendly driver. The only less than positive note is regarding the clarity of the information Viator provided on the pick-up. You have to go to a Limousine counter, not the transportation counter and give them your name then they call the driver to come collect you at the door. It works absolutely fine but I had to call my driver in order to learn how it worked.

Tim P

5 star rating: Highly Recommended
March 2015

on time. Pleasant, went out of the way to be helpful and considerate. Well worth the money. I will do again

Janet T

5 star rating: Highly Recommended
January 2015

Very efficient transfer to downtown.

Linda L E

5 star rating: Highly Recommended
December 2014

Excellent after the car finally arrived. I called x 2 to confirm the reservation which was wrong at the source x 2 and assured it would be correct. Limo facilitator spent 30 min on phone trying to get our car but finally did and driver and car were great. We even called driver back due to a missing item but item was found at curb by another hotel guest and turned in.

Patrick M

5 star rating: Highly Recommended
July 2013

Waiting for us when we arrived at the baggage area..and direct to the hotel.

Alun W

5 star rating: Highly Recommended
July 2013

Excellent. Car turned up promptly after telephone call. Trouble free trip to apartment in Mount Royal in stretch limo which was a pleasant surprise as we expected standard sedan. Initially told that the journey was out of the company's area but this was later clarified

Domenico T

5 star rating: Highly Recommended
July 2013

Just OK!

Stuart S

5 star rating: Highly Recommended
July 2013

Missed calling in advance to confirm travel details. Contacted them on arrival but stood in wrong queue for limo, only after 30 mins did I see proper line. Limo had tried to contact me, but came withing 1 minute of me showing up. My fault for the delay, but car waited for me. So would have been excellent if I had called as requested

George T

4 star rating: Recommended
August 2015

Once we found the correct spot to call our car, everything was good. The phone number I was given to call when I confirmed was incorrect. We found the line for reserved cars and then were helped immediately.

Ina S

4 star rating: Recommended
October 2014

Friendly driver, pointed out sites on our way to the hotel which was helpful.

James S

4 star rating: Recommended
September 2014

This worked very well for four people with luggage for a cruise. My only negative was that the $15 airport parking fee was added even though the agent booking the reservation said all fees were included.

Danilo M

4 star rating: Recommended
August 2014

This tour was amazing!

Gerald N

3 star rating: Worth doing
October 2015

There was confusion at the airport as to what company the limo was with. It took about 10 minutes for the person in the limo booth to sort it out and find the limo. driver. Once found the service was excellent.


3 star rating: Worth doing
January 2015


Amparo H

3 star rating: Worth doing
November 2014

Worth doing it except the driver hassled us with $20...$10 for parking as he claimed and $10 for tip.

Faith S

3 star rating: Worth doing
June 2014

Very good, but a cab would have been fine.

Suzanne H S

3 star rating: Worth doing
November 2013

We couldn't find our car and driver. He wasn't there to meet us as we exited the outside level of the airport. We had to go to an Information Booth, where they were able to track our driver down and assist us in finding him. Other than that, our trip to the cruise ship pier was fine.

Ivory B

3 star rating: Worth doing
August 2013

Pickup could have been more clearly explained. A little confusing.

Cyrus H

3 star rating: Worth doing
June 2013

Driver was not waiting at baggage claim as informed so we had to wait 30 min
Outside for a driver. The vehicle was a SUV which was cramped for the six passengers.
Not exactly worth the $105 as charged.

kelly t

2 star rating: It was OK, but could have been better
March 2014

Was not happy to pay an extra $8 for the taxi parking fee. That should have been included in the price or we got cheated.

Glenda P

2 star rating: It was OK, but could have been better
June 2013

The trip from Airport was fine, even though I had to go searching for our driver, the car and trip was okay

Noel H T

2 star rating: It was OK, but could have been better
May 2013

My expectation was to be met at the arrival gate by a person holding a card with my name, instead I had to go and seek out the limo service at the taxi/limo rank. Having arrived at 11:30pm at night after 32 hours in airports and planes I just wanted to get picked up and go. Not sure I (one person) needed a stretch limo. Car and drive to hotel was good- no complaints there.

Deb R

1 star rating: I do not recommend this
November 2015

No car was at airport --I called and the fellow said I had not confirmed-------------I was holding a voucher in my hand-------better not have charged my card.

Marianne V USA

1 star rating: I do not recommend this
July 2015

Take the local Montreal cabs, save yourself the extra expenses, and avoid a scam.
Although my driver was courteous and prompt, he did not hesitate to charge us for an undisclosed parking fee upon arriving at our hotel. We took a regular Montreal cab on our way to the airport leaving Montreal and made a ten minute stop. Our departing taxi fare was 5 cheaper than the online price listed on Viator. As two single women traveling together, I felt scammed and can no longer trust the Viator name. I've used their excellent services across Europe but hesitate to feel safe in the future.

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Tour code: 5423YULAPTHTL_P


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