Easy to set up and the driver was there on time. I would use it again.
Excellent service. Car waiting outside apartment. Trouble free journey to airport.
Our driver was a few minutes late and was nearly mute throughout the travel experience. It made the trip feel a little tense. The car was clean and well maintained and the chauffeur's driving skills were very good.
This was very good- on time, courteous. I hadn't realized, however. that it's a set $40 for a cab, which are readily available. So...it was a lot extra. But if you'd rather a car service, they were great.
Followed the contact instruction once my wife and I arrived at Logan Airport. The wait was less than five minutes after collecting our baggage.
Had to pay $13.50 in tolls which are not included in the price. Having to pay the tolls is well documented in the instructions. This was not a surprise. The amount was.
Overall, no issues.
Driver was not aware the Port of Montreal was not in the downtown location. He indicated an additional 20 would be appreciated because of the additional distance. We feel any driver in their fleet should be aware of the location of the port, especially since we had given the location to the booking agent with Viator. Pickup was for 9:00 am but driver did not show up until 9:15.
It could have been a great experience except that our driver from the airport to our hotel made us pay $20...$10 for parking, as he claimed, and $10 for tip. We were shocked to have been charged for more money since we prepaid for our ride. Being hassled is a bad experience for tourist like us. We didn't say anything and just handed him the $20...maybe he need it more than we do. This kind of people will ruin a business. On the other hand, the driver that took us from our hotel to the airport was so prompt and polite. He didn't ask for anything so we tipped him $20.
Really bad service, rude chofer, he tried to charge twice the rate awful service