W e really enjoyed this trip. Everything was very well organized and went exactly to plan. The hotels were stayed in for the 3 nights were all excellent and staff helpful and friendly. The breakfasts were excellent. Really enjoyed visiting the 2 castles on the first day. Be aware that the second day is mainly a travel day with about 3 small breaks along the way. However the following day you have plenty of time to explore Rothenburg. The night watchemen is very entertaining. The Heidelberg 1/2 day tour gives a brief overview of the city. Would recommend this tour for other people as we really enjoyed it,

The trip was well planned and delivered. I am satisfied about the arrangement in general, and found the tourist attractions matching my expectations, so it is a good trip worth the value and travel involved. I have the following comments regarding the travel arrangement I experienced , they may be useful for the future improvement of this type of tour: 1. The full package of itinerary and vouchers are received too late, on the second stop, I prefer to receive it before the start of the tour, so I'll have more understand on how it will work, and less uncertainty. 2. The bus drivers have different level of service standard. The driver from the Rothenburg to Frankfurt is really professional and helpful, although only two small stops, but he advised us of the where about of the closest rest rooms etc, very friendly. But I have concerns about the driver from Hohenschwangau to Rothenburg. Firstly, his bus is very noisy and vibrating a lot, the whole trip is not comfortable, the bus clearly needs service check to solve the excessive noise and vibrating problem, second, when the bus arrived in Rothenburg, he is busy calling the office to report the bus, and did not pay attention to call taxi to pick up me. On that day, I waited 20-30 minutes, no taxi appeared to pick me to the hotel, and the driver refused to answer my question about the taxi, it is very unpleasant experience. Finally, I called the taxi company with the help of a local person to request a taxi, and after the call, a taxi arrived finally. I found the driver should at least contact the taxi company to acertain the taxi arrival.

Very poorly organized. We expected a four day trip with one bus, a group, and one guide. We got a one-day trip that we had to switch to another bus and take a taxi to another town for our hotel. We never received "vouchers" for the different hotels and consequently we had to plea for acceptance of our one 4-day voucher which most were not happy to accept. We were by ourselves and had to find our way each day....not at all what we expected. And on the first day, we were taken to a one-day tour, the only ones with luggage. Because it was bad weather we tried to take a bus from the castle to the tour bus, the bus was overpacked, we could not get on, and consequently the tour bus left several of us stranded in Neuschwanstein, hours away from Munich, where the bus was returning. We were switched to a different company for the last day, trip to Heidleberg, and that day was great. The tour guide was excellent. All the hotels were good and accommadting in spite of the fact that we did not have the "correct vouchers." I would NOT recommend this tour....it was badly organized and we could never reach anyone by phone for assistance because it was the weekend or after hours. And I will not recommend any company that would leave foreigners stranded in another city---I point out, the tour guide did NOT say "do not take the bus back from the castle" and why in the world would she have scheduled our tour for 3pm if the bus had to leave at 4:30? Very poorly done!