I can't say enough good things about the service, the driver and the car. Everything exceeded my expectations. I could not have asked for more. Our driver was at the airport when we arrived, got us into Munich in record time and the car was a beautiful and roomy BMW. I would not hesitate to recommend this company.
Clean, professional, English-speaking driver met us as we exited the baggage hall. Our driver gave us some good explanations of the sights as we drove to our hotel, and some basic German lessons. Nice clean Mercedes van with ample room (family of four). Competitive price. Was well worth not driving after being so jet-lagged upon arrival. I would recommend this to anyone. These people did a great job. I booked my return to the airport using my tour operator instead of Viator and got a grumpy driver who spoke little English with a rickety Peugot minivan- big difference. Viator does it right.
Excellent! Iur driver was waiting for us as we cleared customs. Chatted with my grandson all the way to the hotel. Very enjoyable way to begin a first time visit to Germany!
Excellent! My flight was delayed for over 5 hours, but when I arrived at the airport Stephan was waiting for me with a smile and a sign with my name on it! On the way to my hotel he gave me a driving tour of the city of Munich. I would highly recommend this!
Lauro D USA
Our driver was friendly and informative. He was on time and waiting for us when we arrived.
Our flight was a little delayed but still the driver was there waiting for us. He was so professional looking and very curteous. He also pointed out some points of interest on the way. Excellent service!
Very good. The driver speaks fluent english and very curtious.
what can i say? absolute 1st class transfer to hotel in a new Benz after a 2 hr trip from UK,great driver who made us feel relaxed and welcomed to Germany 1st impressions are lasting impressions, would recomend to anyone visiting Munich ,
Very good service, even though we were nearly an hour late they were waiting for us and there was no porblem and took us into the hotel to check in. Would recommened to anyone travelling to Munich
After picking up our luggage and proceeding to the lobby area we were met by our Viator representative who was holding our name placard. He led us to their spaceous van where he loaded our luggage and then proceeded to take us to our hotel. He was very professional and helpful. Would certainly use Viator again.
Laura B USA
Driver was waiting for us with sign and delievered up promptly to the hotel (which had changed by the time he picked us up).
Driver was waiting for us as soon as we arrived, gorgeous car and comfortable trip to the hotel.
Paul H USA
Amazing trip. The driver was professional and very helpful and met my friends on time and took them safely to the hotel. You are amazing. They had a Mercedes Viano, nice car.
Perfect. The driver was waiting at the airport and brought us to the hotel with no problem. He was very courteous and knowledgeable.
The instructions could have been a bit clearer. We were instructed to go to the Arrivals Hall located outside the customs area. It would have been helpful to add to go outside of the baggage claim area to find the driver. We were a bit confused because there was signs being held up for arriving passengers in the baggage claims area. Once we found our driver all was well
Since I arrived in Munich early on a Saturday morning and had no idea what transportation was available into the city, it was reassuring to see someone holding up a sign with my name on it ready to transport me to my destination.