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3 star rating: Worth doing
April 2012

As a tour it was great but I hate it when the guide and driver ask for compensation at the end of the trip as if we did not pay enough for their services!!

Shirish S

3 star rating: Worth doing
April 2012

The tour was very well organized, however the only problem was more time could be given in Innsbruck. We reached Munich at 6pm, instead of coming back to Munich so early a couple of hours more could be spent in Innsbruck.

Ivy L

3 star rating: Worth doing
September 2011

We had quite an elderly lady tour guide who was very paranoid. It was raining, there was no shelter, and she didn't allow us to board the bus till she had cited our tour voucher. She could have done this after we are all seated in the bus, and before the bus moved off.

Throughout the bus journey, the tour guide read from a book, explaning about the places we passed through. She spoke very softly in monotone. We were not allowed to ask her any questions, nor make any noise else she would lose her trend of thought.

Other than the tour guide, it was really worth visiting Swarovski Crystal World and Innsbruck. Wished we had more time at Swarovski Crystal World.


2 star rating: It was OK, but could have been better
November 2011

I would have really liked to see some of the Innsbruck Olympic sights up close as a part of this tour. The Crystal World was not what I expected. I was thinking it would be a factory tour, but it was just a bizarre art display.

Gustavo B Canada

2 star rating: It was OK, but could have been better
December 2009

It is worthwhile to visit Innsbruck. Wouldn't say the same of Swarovski Crystal World. Their museum should be free. Prices at their store were not that great.

Tracy a S USA

2 star rating: It was OK, but could have been better
October 2008

Museum was small, but the crystals were neat to see. It is really all about getting you to shop, which you have to expect if you sign up. Innsbruck is a cute town and great for a half-day trip. You could also easily do this trip on your own and at your own pace. The trip seemed a tad short for me in Innsbruck, and the bus ride was long.


2 star rating: It was OK, but could have been better
June 2008

We spent half the time at the crystal museum as we did in Innsbruck City, and it should have been the other way around. The museum and its surroundings were beautiful and scenic, while there was nothing to do in the city other than eat or drink. Our guide wasn't particularly friendly either.

Sue A United Kingdom

2 star rating: It was OK, but could have been better
June 2008

I didn't realize that a tour around the actual factory was not included, but the trip to Innsbruck was very good.

Brian W

1 star rating: I do not recommend this
June 2015

The trip to Swarovski was not what we had thought. This only gets you into their crystal world exhibit which is like a fun-house and entrance to their store. Not much info about the history of the company and no demonstrations on how they make the jewellery and figurines. There is not a tour of Innsbruck or the Olympic site.. Basically you get dropped off in the old town centre and picked up 2 1/2 hrs later to return to Munich. Basically an expensive bus ride to a Swarovski store and Innsbruck. Best part is the Austrian scenery on the road. I do not recommend this trip. Probably cheaper ways to go to Innsbrook.

NGS India

1 star rating: I do not recommend this
July 2014

Very little time in Innsbruck. You spend too much time on the coach


1 star rating: I do not recommend this
July 2012

After reaching the Swarovski Museum, we were disappointed learning that only 1 hour would be given to us to enjoy the World of Crystals. We had just managed to complete the 14 rooms when it was already 50 minutes. What next..?? We couldn't manage shopping, having some coffee or taking some good pictures there. And then, We were taken to Innsbruck and been left for 4 hours..?? There was nothing so major to see there.. We should have been given some more time in the museum than being left in that so called market place of Innsbruck. Overall it was a bad trip. All the charm of going off to the Swarovski had died.


1 star rating: I do not recommend this
June 2009

Innsbruck was fine but the museum was a waste of time and way too much time. Also I was charged extra for the Museum entry, 7 Euros, which wasn't noted when I booked the excursion. It would have been much cheaper and more enjoyable to just take the train to Innsbruck.

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Tour code: 285017INNS


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