good all round short trip,guide was on time at the docks was a taste of naples,excellent value
In two and one-half hours we saw quite a few highlights of Naples.
The cost was approximately 60% less than the cruise ship cast for the similar tour.
We highly recommend this tour. It was stress free.
Nice tour for anyone wanting a quick glimpse of Naples. The visit to the cathedral was very interesting and well explained by our excellent guide.
Being picked up at the port was great. The driver was very good. Our guide was very informative and personable. He showed us some great places and views of Naples. When the tour was over, we chose to stay in town to eat a pizza made in Naples. Our guide pointed out one of his favorite places. We were served a small basket of bread (2.50 Euros) and a tomato and cheese plate (approximately 8 Euros) and we split a pizza we had ordered that cost less than 7 Euros. The house wine was good and cost 3.50 Euros a glass. I would recommend this place but be aware that you may get a couple of extra foods that you did not order but have to pay for. This is NOT Viator or the guides fault and we enjoyed the meal so much we did not have a problem paying for the extra food. If your are visiting Naples this tour is a great wayto spend a couple of hours. was
This tour was also a value for the money. It was basically a short tour of the city in the morning. (We had an afternoon excursion with the cruise line for the afternoon.) The escort was waiting for us at the dock with our name clearly displayed on large placard... easy to find her. Our guide took us to the usual sites, and then to a really nice pastry shop where I had the local specialty. I heard other people negotiating for a taxi tour at the cruise port and it was something like 150 Euros! This tour was almost the same, and costs less.
The provided tour was very informative seeing a beautiful church/museum, panoramic view of the city along with a general city tour. I would recommend this tour to anyone that wants to have a general tour and time to explore on your own.
Enjoyed our small tour of Naples. Guide was excellent, helpful, informative, caring (My wife has some walking difficulties) and amusing too! Pick-up from the ship was efficient but starting trip was held up because other people who booked did not show up and had not informed anyone! Delivery back to cruise ship was also very good. Would try Viator again for cruise destination excursions. Much cheaper than the ships' excursions.
The tour was well designed for people with limited time to see interesting parts of Naples and it was well executed by the guide.
we were pleasantly surprised with our trip, very informative and would certainly consider booking this way again.
Our guide was informative, friendly, and knowledgeable. I would have given 5 stars if the tour was completely in English, though. The guide spent a lot of time talking with the Spanish-speaking tourists they kept asking him questions and he was only responding, but I felt like I was missing out.
Yvonne B United Kingdom
THIS WAS OUR FIRST EXPERIENCE OF BOOKING A TOUR THROUGH VIATOR INSTEAD OF THE CRUISE SHIP SO WE DIDN'T KNOW WHAT TO EXPECT. THE TOUR GUIDE MET US AT THE DOCK AREA AT THE PLANNED TIME. SHE WAS VERY INTERESTING EXPLAINING THE VARIOUS SITES IN NAPLES ON THE TOUR. WE ALSO WENT FOR A DRIVE ALONG THE COAST ROAD WHICH WAS LOVELY AS IT WAS VERY HOT. WE ARE NOW GOING TO BOOK MORE TOURS IN CANADA THROUGH VIATOR AS WE WERE SO IMPRESSED.
The young guide was extremely knowledgeable and friendly and his English was excellent. He made the tour extremely interesting without labouring us with irrelevant information. He was able to answer all of our questions without hesitation.
Guide met us at the pier as expected and there were only 8 guests in the group. Guide made the tour interesting and both he and the driver had a great sense of humour and local knowledge.
A LITTLE MIX-UP AT PICK-UP, BT WAS WORKED OUT IN NO TIME...... GREAT SHORT TOUR OF DOWNTOWN NAPLES.LOTS OF INFORMATION ABOUT CHURCH AND DOWNTOWN AREA. GUIDE HAD HURT HIS ANKLE ON THE WAY, BUT DID A GREAT JOB.......... SMALL GROUP.
Andrew D Canada
Personable guide with a very good knowledge of the history of her city. Enjoyable!
Everything was as planned, the pick up driver was on time and very cortious, the van was very clean and comfortable, the tour guide (Maria) was very informative and answered all of our questions, she was very charming and able to adapt the tour to our time, we were never rushed. I would strongly recommend this tour opperator to my friends and will use them again on my next excursion.
The Viator person found us at the pier and then our little group of 12 or so exited the harbor area. Nice to have a smaller van and smaller group. Driver was very good. I didn't think our guide was. He was disappointing and un-professional in my judgment. He didn't comment on the city or on streets as we drove through. He only shared information when asked specific questions and that was only audible to those by him. He constantly interjected his own personal opinions, e.g. about immigrants coming to Italy. Also in the Cathedral he thoroughly trashed devotional practices, especially surrounding San Gennaro, and Catholicism in general. There was no balance, no context, little historical explanation about how the devotion to San Gennaro arose and grew. I found this not only totally subjective, but unprofessional for a so-called professional guide. He certainly can have his own beliefs and express this, but he should be explaining the site with more balance and sensitivity. Disappointing. But on the whole we still enjoyed the tour since it was the kind of short overview of Naples we wanted. I just wish we had a different guide, one more like those that others raved about online.
Edward S USA
The first stop on the tour was great. The church was amazing. The guide knew a lot about the church. the rest of the time the guide was giving directions to the driver. If you ask a question about something you saw he didn't have much of an answer. I would not take this tour. Maybe with a better guide and driver who knew the route it would be better
It was really disappointing, Why? because in the 2 short hours we saw just 3 things (1) The Cathedral, which was interesting,(2) A view just above the town, disappointing, and then back through the heavy traffic see a large square? Then finally dropped off at a shopping centre to look at the architecture ,which we did in 5 minutes, we did not want to stay and shop, but instead of being taken back to the cruise ship as we requested we were dumped in a VERY busy street across from the port and told we would be fine to cross this very busy road to get back. In between leaving us at the shopping centre the guide had picked up the next bunch of people so she seemed eager to get to her next venue.
First we follow our reservation information that our tour guise was going to be outside waiting but that was not the case, we had a group of 6 people waiting and asking everbody, and finnaly someone told us to go at the parking lot and the driver was waiting there, and soon he staring drive our tour guy come from not here and he took us to Naples catedral and drove around and stop for 1 picture, for me was really a poorly sightseeing.