Read what other Viator.com travelers think about the Gandhi International Airport Plaza Premium Lounge (Arrivals). What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Great for transit!
Made a 12-hour layover much more palatable. Big, clean showers. Excellent massage. Would have given 5 Stars if there had been a comfortable spot to sleep, too. Even a reclining chair would have nice. More than 1 location in this big airport and smaller lounge has no showers. Good wireless internet.
comfortable and welcoming - a quiet oasis in the middle of the night. food good too - just a little difficulty in finding our way to the correct lounge
If you choose this lounge, remember to bring a hard copy of your Viator confirmation. The website says electronic copies will be accepted. Mine was not.This resulted in roughly an hour of confusion and inconvenience.That said, the showers and great breakfast spread made this lounge booking worth it.
Note from Viator: Thank you for your feedback! We are flagging this review on to our Customer Support department so they can check into the voucher process with this company. Hopefully future travelers will not run into the same frustration as you did.
Thank you again for your feedback, and we hope the rest of your holiday was excellent.
Due to lack of communication between Sri Lanka Airlines and Air India regarding our confirmed reservations from Delhi to Colombo, only four of the six of us could use the lounge and only for a few minutes. My wife and I had to be rushed to the Air India flight to Chennai and had to skip the lounge all together.
The toilets and showers were at one end and the lounge at the other.
After flying for 24 hours ,tired body and tired legs the walk from one end to the other several times was not convenient. I wish everything was at one place.
I was NOT impressed at all.... we were poorly welcomed and the receptionist was unable to communicate that there was a booking issue.
The shower drain was blocked, the toilet seat was not on properly and the mirror was cracked.
The general toilet in the airport are drop loo so that was the plus.