Read what other Viator.com travelers think about the Indira Gandhi International Airport Plaza Premium Lounge (Departure). What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Bathrooms are very clean and modern.
food is hot and flavorful.
I wish I was not on antibiotics, I would have liked to have a glass of wine or a cocktail.
It was quiet until later in the evening (after about 9 pm), then it became quite loud and busy.
If you have several hours to spend before your next flight, I would recommend this lounge.
This was a great day in Old Delhi! Because Delhi is so chaotic, it was great to have someone lead us around and explain the history and significant of the sites we visited. Our guide was excellent - friendly and informative. There was a little pressure to do some shopping, but we wanted to shop.
This was a most restful and pleasant way to spend waiting time. staff were most pleasant and helpful throughout my 9+ hours in the airport. the food was OK and of course drinks were readily available
Great place to chill out, the price was right and the service great. I recomend this if you have many houers at the airport
Very comfortable lounge. Better than some business class lounges we've been to around the world. Selection of food and drink was good and free wi-fi was appreciated.
Very good. Showers were an excellent plus. It did get a little crowded later in the evening however this was mainly due to flight delays on all flights.
The chairs are OK, the staff is very friendly, the food is nothing special, the drinks are OK!
We had a great time waiting for our flight.
The only problem was, that it was very crowded and we had to wait for a place to sit.
Still it was great to have a shower and something to eat befor leaving.
Great option for those who have to fly home at midnight or later to JFK. We travelled Air India and left at 1:35 AM.
Food was delicious and hot. The bar was set up for anything you wanted, WiFi access available on 8 desks, spa facilities on level 4, very clean, quiet area, would highly reccomend to all travellers.
My Clients found the Lounge a very welcoming place after internal flights from Udaipur amd before catching their Internationla Flights
While International Departure Lounge is very comfortable (the toilets could have been better appointed and I didn't see any showers, may they are at the other lounge?) we actually could not enjoy the full 6 hours we had booked, and nobody was really prepared to help us out. Coming from Bagdogra we couldn't check our luggage through because of a problem with their computer system. So we had to pick our luggage up at arrival in Delhi, but couldn't check in immediately to our next flight which was leaving much later. As in Delhi you can only check in at the most 4 hours ahead, and the procedure can be rather lengthy... we actually could really only enjoy the lounge for about 3 hours. In a way I felt rather cheated, as nothing like this is mentioned on the site where you book. So you can book as many hours as you want, but if like us you can't check your luggage through, you won't be able to get to the lounge until just before the flight...not good.
I was very disappointed to find that we were not allowed to enter the departure area until 3 hours before our flight (and so could not access and make full use of our time in the premium lounge), my vouchers were also not valid in the alternative lounge (on the ground floor before check in); however the lady on reception was extremely helpful and kind, especially as my father was unwell. When we finally got to our allocated lounge the staff were also very helpful and considerate. Your website needs to provide more information on access to lounges as our transit time was 12 hours and we were not able to access the lounge we choose online.
I knew that I would be at the airport for 13 hours waiting for my flight home...so I purchased a 12 hour stay at the Premium Lounge (Departure). Indian security at the airport requires that individuals can go through the security checkpoint no earlier than 3 hours before their flight departs. That allowed me one hour in the Lounge after checking in and going through security. I would think that if you are selling a product that you would know of any restrictions linked to that product. I paid for 12 hours but got only one hour of service. I had to pay an additional $50 to take a shower (1 hour) at the pre-security lounge and they would not comp me anything for my purchase with you. I am truly dissatisfied with your knowledge of the product you sold me.