Our guide was waiting for us outside the customs area with a placard. He directed us to our driver and we walked over to the car together. The ride was very smooth and the driver was super friendly. Overall, it was a great experience.
Nice to get picked up and not have to think about much after a long flight.
Pamela J USA
The service was great but be prepared for a very long walk to the vehicle after a kilometer walk from the airplane to passport control.
Excellent vehicle and driver. Appreciated the cold water en route
Great and reliable service! I was greeted at the arrivals hall and escorted to the driver right outside the hall.
My driver was great, and even bought me a bottle of water. How is that for consideration?
If you book a transfer, you make your trip smoother.
Our guide met us right outside the customs area with a sign and escorted us to the car in the parking lot. Highly recommend having a car waiting for you on arrival at the airport.
Helen R United Kingdom
Even though my flight was delayed the car was there with the English speaking guide. The sign with my name on was clear and visible as soon as I came out of arrivals. Perfect!
Person was already there when we left the boarding area. Placard was legible. Car was good for Delhi standards. Driver didn't know where hotel was, but called in and obtained directions. Everything went smoothly.
Driver was waiting upon our arrival and got us to our hotel in fine fashion. Great service!
Car was right on time and very helpful. Easy travel to the airport without any hassles. NOTE: don't expect to be able to spend your left-over Rupees at the duty free shops -- most of the name shops only accept US Dollars and Pounds Sterling!! Unless you are dying for a McSpicy Paneer at McDonalds. Go figure -- they somehow forget they are in India -- and you'll get a foreign currency fee on your credit card even though the bill is in Dollars or Sterling.
Met at airport by friendly guy no problems car was very old but got us there!
excellent travel option....certainly when you are arriving late at the airport
A good thing to arrange when arriving at such a hectic airport! Driver and guide very helpful
Susan B Australia
As we had to wait an hour for our luggage, I was concerned that the driver might have left. No need to be worried, the guide met us in the arrival hall and directed us across the road to the car. We were delivered to our Delhi address in good time. The car was clean and comfortable.
We did not arrive on time - I asked for a new pickup time. I guess the right people did not receive my email.
Maybe a standby company got us to the hotel. As I say we were delayed by the airline - nothing I could do and the new time could not be corrected. We did get picked up - so thanks to everyone who helped.
I was not met at the airport at the designated time. Another driver noted my distress and kindly phoned my contact who showed up an hour later.
No show! My plane was an hour late, when I came through arrivals no one was there. I looked at the ticket and there was no number for me to call. I ended up paying for a taxi! Really disappointed!
DENNIS B USA
Terrible. Paid for meet and greet transfer and no one was there. Finally after 45 minutes a stranger called the office. No record of our reservation. Would up in a cab
When I arrived at the airport there was no one there to pick me up. I had to ask another operator to use use their mobile so I could call and see where my lift was. Someone finally arrived 30 minutes after I had arrived. I had sent an email confirming my flight and time and still no one was there. This service was expensive and a waste of time, I will be recommending people not to use this service
Luckily people helped us contact the company. Our plane arrived on time, about 9 pm, but the driver wasn't there until at least five phone calls and1 1/2 hours. Never again.