Read what other Viator.com travelers think about the New Orleans Power Pass™. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Some tours were advertised as included yet did not include transportation. A free lunch was also advertised after purchase yet the restaurant did not honor or know anything about it. I lost one complete day of the pass because of rain and so I think the 3 consecutive days should not be a must.
The ghost tour we took was boring. The woman doing it just talked about herself and her opinions and not about the ghost stories. The steam boat was nice but we had to pay $10 extra for the food.
I loved having access to all the places but most of them you need a car to drive to get there. They are not within walking or even trolley distance which adds to the cost. I would also say make sure you plan plan plan because a lot of these items overlap in times and if I could do it over again I would not have spent the money on this for my first trip to New Orleans. There is so much to see in and around the French Quarter you really could do these things on your second trip. We did go to the Aquarium which was great! Insectarium I think it was called. That was cool to go into the Butterfly Room with live butterflies flying around. Highly recommend doing the Cooking Class because that was lots of fun and tasty.
I would suggest anyone considering using the Power Pass to get the pass at least a day or two before you plan to use it. That way you can plan for its maximum usage. A few of the tours we wanted to take were not offered because of a lack of reservations. Even with these shortcomings I still would suggest getting one.
It was pretty good, but would have been better if the things we wanted to do weren't all piled up as far as time. Also, my children got in free to some things, so we wasted money on my youngest child's pass!
Tours are too close together, and no getting in first, some of the tours free if you drive. Not worth the money
Wasted a lot of time after calling the paddellboat and making reservations and telling them I had the power pass then showing up waiting in line then being told had to go threw another line was told they don't do the pass could have told when I called a rip off don't waste monet
Not many good tours/activities to choose from. Most activities require booking and last for half a day each; meaning that a 2 day pass equals 4 activities and is not worth the money. Plenty of tours in New Orleans that can be booked when you are there.
I was actually quite disappointed with this Power Pass. It all started when I went to get it from the collection location. It's basically a tourist info point but the person on duty was more interested in selling his tours to other customers than sorting out my card. When he did give it to me he gave me what looked like a tatty colour photocopy of the places I could get into. It looked very un-professional. Even he commented on how small the print was. When I got to one of the attractions listed - the children's museum - they had never even seen the card before and didn't know anything about it (although they did let me in). Other attractions didn't have machines to read the card - they were having to write the number down by hand saying they'd been having issues with the card. For a number of the attractions you have to book via the phone. Sadly for the river trip the number listed no longer existed. I had to google the company and find the details and location and go and sort it myself. For the swamp tours the locations are many miles away from New Orleans and there is no transport to the venue included - so if you are without a car, like I was, there was no way of getting to them. Overall the whole scheme in New Orleans felt very poor. Having said that the attractions I did get into were interesting - like the Mardi Gras museum.
The web listed all of the things that one could do with this pass, if you purchased it. We bought four.
When you trade in your print out, at your destination, for the actual pass and a map to these places, many of the activities are crossed out and we are told that the no longer accept the Pass. We go to the I-Max theater, covered by this pass, and it is closed for renovations. We did NOT get our money's worth and Viator did NOT respond to my email, after the trip, explaining our experience.
We are quite unhappy with Viator.
Don't bother it was a waste of money book your tour's when you get to New Orleans
Not sure why we had to pick tickets up downtown - this was very inconvenient. Was not told that could only use transportation once per day.
Led to believe that tours included transportation ie. passed on the swamp tour because of the excessive cost of transportation. I find your advertisement as at least misleading.
would never use this service again - would have been easier and cheaper to arrange from our hotel.
The Power Pass was not worth the money!! Some of the tours that were advertised on the web site, and in their pamphlet, did not qualify for the Pass when we inquired about them. Nowhere was it mentioned that transportation to some of the sites was not included in the Pass....an extra $20.00 per person! This was false advertising on the part of Viator! New Orleans was amazing, the Power Pass.......a rip off!!!