Read what other Viator.com travelers think about the The National WWII Museum Ticket New Orleans. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We were staying at a hotel on Canal St. and found that the museum was close enough to walk, about 3/4 mile, so very centrally located. We thought the museum was very informative and respectful. All exhibits are a "must see". The movie presentation narrated by Tom Hanks takes your breath away. Gift shops were reasonably priced. Sorry that we ate breakfast, so did not get to eat in the soda shop. Note that there are two new pavillions opening soon, Fall 2014 and early 2015. Hope to get back to see those. My father served in the North Atlantic and I wish that he was still alive to visit this museum. It is a great tribute and addition to New Orleans.
Ecellent, could have spent all day there. So much to see and read about.
This museum is not to be missed. The highlight is a 4D film by Tom Hanks depicting battles from WWII. Your seat is wired to vibrate so you feel as if you are in the action. The exhibits are also first class.
Excellent spent over 7 hours at museum and still did not see all displays Great interaction with guests and dispays
This tour was very intense and emotional. The exhibits were informative. I think the men an women who served at very stressful time and we should all study this history so that the same thing will never happen again.
The exhibit was wonderful and the all inclusive ticket provided (finally) was well worth it. However, the rude staff together with the long lines and poor info almost made us leave BEFORE we got in! We book this tour from our hotel and actually had to call VIATOR to complete the booking as there were some computer issues. I specifically asked my VIATOR rep if I needed to print the ticket and he said no-- as long as the code was on my smart phone we would gain admittance. NOT! The staff at the museum insisted on a hard copy and when I asked THEM to print it out or to look it up on the VIATOR website, They refused insisting that I print it out! (this after waiting for almost 30 minutes on line -- leaving my husband on one line while I finally found the WILL CALL line which was much shorter) BTW You should tell your customers to go straight to the WILL CALL line RATHER than the regular (usually much longer line. I asked the "supervisor" of the ticket office to call VIATOR to confirm payment and our entitlement of benefits but she refused to do that too ( rudely - I might add) Finally even though we were at an impass - they gave us our tickets and off we went. The lines for each exhibit were horrific but this was due to the record breaking crowds. The weather was rainy and it was the only "indoor" activity in the area. BUT the 40 minute movie narrated by TOM HANKS was terrific and well worth the extra ticket fee which was included in the VIATOR full ticket. We spend hours at the museum and due to the crowds didn't see everything. We were very grateful that because of the record breaking crowds the museum actually remained open an extra hour to attempt to accommodate everybody. I would definitely recommend this museum PROVIDED that better communication between VIATOR , the museum and the clients occurs with respect to how to gain admission. The rating is not for the quality of the museum as much as it is for the poor customer relations and crowd control