Read what other Viator.com travelers think about the 2-Day Best of New England Tour from New York: Newport Mansions, Cape Cod and Boston. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Mayan is an excellent tour guide. .. got to see all the attractions.
Great guide, great driver, good accommodation, interesting sights. Exceeded my expectations.
Had a great tour. Ben, our guide was great. He is a top notch tour guide. The van we used looked as if it was brand new. The driver was an expert. So glad we did this. There were a total of 8 people on the tour and we enjoyed each others company.
Brilliant trip with Boris our driver and Matt our tour guide. Loved all the history from Yale to Harvard uni's, Cape Cod even though there was fog and Boston is a beautiful city. The visit to The Breakers home of the Vanderbilts is a must see.
Tour was very good. I highly recommend it. The tour guide was excellent and very knowledgeable.
Very well organized tour! These two days are a strong incitation to come back to these amazing places for a longer stay.
The bus and the hotel were very comfortable.
Above all, the explanations of our two guides Marko and dveir were complete, interesting. We apreciated their tokens of sympathy and their sense of humour.
Very good experience
We saw a lot in this tour and they included many stops on the way to Boston which is very good! There was many historic sites and famous schools. The guide and driver are both very friendly, helpful and knowledgeable. Reasonable time was allowed in each stop.
This tour was very good. Our tour guide, Emmanuel, was lovely. It is a nice way to see a bit of rural America and escape the bustling streets of New York City. On the tour we learnt a lot about American history, regarding how the United States was formed by the pilgrims who came from Europe in the 18th century and on the second day we visited a wonderful live museum in Plymouth. The only downside is that time in Cape Cod is limited as you do not arrive there until late in the evening on the first day, this is because the tour decides to stop at a shopping mall on the way from Newport instead. However the accommodation was satisfactory and breakfast was included. Overall, a good tour that provides a cultural and historical insight into New England.
Worth doing if you just want to see the places in general, but could have been better organized to optimize time spent, and see more of what would have been additional highlights of the trip. The hotel at Cape Cod is also very basic, and lacks other bath essentials. There should have been an option for a better hotel or room.
Make sure you do it only in summer! During winter its not worth it except the Boston part.
Trinidad and Tobago
Tour itself was very good. However the guide did not seem attentive at all. Was constantly on his cell phone and speaking mostly Spanish to the other 4 people on the tour ( we were English-speaking)
I enjoyed this tour very much, however there were a couple of negatives. The tour content was great- the places of interest, enthusiasm and information from guide. There was a fair amount of driving which was OK but the van was not very comfortable and was difficult to get in and out of - the guide did help on each occasion (maybe consider getting a small step would be helpful). Also on the long drive back to New York the driver and guide could have been more considerate of the passengers by keeping the conversations between themselves more appropriate or not at all. I did feel that the operation could have been a little more professional.
This was a good tour which covered most of the New England attractions. Pros - modern clean bus with charging outlets and WiFi
Cons - the tour company had three bi-lingual tours on the one bus and there were two young children on the tour under 3 who screamed and cried most of the tour, I believe for the comfort of all tour travellers that very young children should be limited.
This is the most disappointing tour I have ever booked through Viator. I will,be sending a letter detailing what was not up to standard, but mainly the guide that we had was terrible. There were only 6 people on the tour, we couldn't understand the guide, there was no itinerary to work to, we had breakfast at 9am and didn't get a lunch break until 3pm. The guide said we would be going to a particular place, and then change her mind, but not tell us that we were going somewhere different. The places we saw were interesting, but we really felt the guide was far below standard and the time was not well planned. Our hotel was near nothing and the guide didn't even know where a restaurant was to get dinner. Very disappointing compared to other tours we have undertaken through Viatour.
First let me say that the itinerary and accommodations were fine, it was several other annoying things that occurred that dampened our enthusiasm for this trip.
Before we boarded the bus, we were asked if we spoke English. Odd we thought but we soon found out why. There were no less than 4 languages that were spoke on the bus by the 3 different guides. Often 3 at the same time. The din was incredibly distracting to say the least.
Our English speaking guide was from Venezuela and spoke broken English at best. He later had told my wife that he had done this particular tour for 2 years, but this was the first time he's had done it in English. He either wasn't very knowledgeable of the tours content or he couldn't understand our questions in English. We finally just gave up asking him questions
Our bus driver must have been unfamiliar with the route. Often the Spanish speaking guide would have to shout out directions in Spanish from her seat in the rear of the bus in order to keep the driver from making wrong turns.
The guides didn't introduce themselves until mid day of the first day and then only when another traveler asked them what their names were.
There was obvious confusion and disorganization among the guides when it was time for us to stop and eat in Newport.
The continental breakfast at the hotel was filling, however, when we were almost finished eating one of the guides came around and said we could order off the menu because it was included. What timing!
We feel the guides could have been much better at pointing out landmarks or other points of interests along the way which they seldom did.
The free wifi on the bus stopped working after about 2 hours on the first day and no one knew how to correct the problem.
Lastly, we were dropped off at a different location than stated in the itinerary and we had made arrangements to meet our adult children at the original point.
This trip has great potential but it just didn't happen for us.
While the places visited (Boston etc) were great, our tour guide let down the tour. He was poorly informed, didn't offer any excited about his job and informed us he would be on his phone a lot waiting for answers to job interviews.. what a let down