4.5 star rating: Recommended 807 Reviews

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  • Location: New York City, New York
  • Duration:  1.5 hours for the tour; allow 2-4 hours for the 9/11 Museum if option is selected

On this 1.5-hour walking tour of Ground Zero, hear about acts of true heroism that helped to rally a nation, and gain an understanding of the World Trade Center attacks on September 11, 2001. Hear firsthand stories of the tragic event from a professional, certified guide, and listen to the personal experiences and connections to the day that the world stood still. Explore the 9/11 Memorial and the site of the former World Trade Center. To see artifacts directly associated with that fateful September day, upgrade your ticket to also include the 9/11 Museum.


  • Certified guided walking tour of Ground Zero and the 9/11 Memorial
  • Be captivated by first-hand stories of 9/11 from your guide, who has a personal connection with the event
  • Gain an understanding of the tragedy and heroism of that fateful day
  • Explore Manhattan’s Financial District including Wall Street, Federal Hall, the World Financial Center and the New York Stock Exchange
  • Upgrade to add admission to the 9/11 Museum to see artifacts associated with the events of 9/11

Why Our Insiders Chose This Tour

Ground Zero is an essential stop on any first-time visit to New York. I suggest opting for the Museum admission ticket for a complete experience.

Recent Photos of This Tour

What You Can Expect

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

9/11 Memorial

This tour begins when you meet your guide outside of St. Paul’s Chapel. Please note that you will not meet at the 9/11 Museum or 9/11 Memorial.

You’ll begin the tour with a short visit inside of St. Paul’s Chapel, which in addition to being the oldest church still standing in New York City, is also the spot where rescue workers took shelter to eat and sleep. Amazingly, despite its proximity to the blast and destruction, the chapel was protected from dust and debris when a tree that had fallen actually shielded the building from any major harm. Before leaving the chapel, take note of the iron fence, located on Broadway St., which is where flyers of missing relatives and loved ones were posted in the days after the event.

After leaving St. Paul’s Chapel, continue with your guide to the 9/11 Memorial where you’ll hear the tales and gain horrific insight to the events of 9/11. Walking around where the World Trade Center once stood, absorb the firsthand, personal stories of September 11th 2001 from your guide. Later on at the 9/11 Memorial, pay your respects to the nearly 3,000 people who were killed on that fateful day. Alongside two reflecting pools, you’ll find the names of every victim inscribed in two large panels, and the man-made waterfall that flows through the Memorial is North America’s largest. In total, the Memorial encompasses almost an acre, and you’ll have until 6pm to explore the site on your own.

9/11 Museum Upgrade

If you’d prefer, you can also upgrade to include entry to the 9/11 Museum. Inaugurated in May 2014, the museum consumes over 110,000 square feet (10,219 square meters) of the World Trade Center archaeological site. Your guide will offer a brief introduction of what you’ll find in the museum, which includes archives, narratives, and multimedia displays of the people affected by the tragedy. These exhibits portray intimate retellings of loss, compassion, and recovery—a fundamental part in understanding the attacks of 9/11 and aftermath.

Customer Reviews

5 star rating: Highly Recommended August 2015


5 star rating: Highly Recommended August 2015

An unforgettable and moving experience - our guide Tom was excellent.

5 star rating: Highly Recommended August 2015

Tony was very informative. Great walking tour.

5 star rating: Highly Recommended August 2015

Great personal experience stories from our guide and at a nice pace not too fast and not too slow. Good pictures and factual information, too. Extremely interesting. We spent another 4-5 hours at the museum. Well worth it!

5 star rating: Highly Recommended August 2015

Very emotionally moving. Well presented.

5 star rating: Highly Recommended August 2015

It's simply a must-do tour and very moving indeed. Our guide was able to share his first hand experiences of the events as well as provide important information about the site's progress and looking to the future. Excellent.

5 star rating: Highly Recommended August 2015

Tour guide was great: fun, informative, helpful

5 star rating: Highly Recommended August 2015

Every person should get the opportunity to experience this in person, it was very eye opening. We loved Tom and Torrin as our tourguides!

5 star rating: Highly Recommended August 2015

The guy who did our tour was awesome- his name escapes me, though my wife and kid seem to think his name was Ray. Told us his story- his connection to the World Trade Center- and made the entire experience just like we were there the day it happened. I would recommend these tours to anyone who has in interest in the day that the towers fell, as these folks can certainly add depth to the story, and give you details of their personal experience that makes the tour worthwhile.

5 star rating: Highly Recommended August 2015

it is everything we expected and more,

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Tour code: 5250GROUNDZERO


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